Enhancing Conversational Experiences: A Coder’s Perspective on Can I Bulk Message Fb With Manychat 2019 …
Surprisingly, my boy, who is not a coder like me, has also embraced ManyChat for his personal usage. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 essential pointers for making the many of this powerful platform.
What is ManyChat?
uestion for you and that is we currently own a facebook business page and if the response is yes then you definitely need to be using chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you use it to take full advantage of using my facebook page all that will be coming up in today’s video so stay tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is generally an automated messaging software application that uses ai to assist you connect with your audience chatbot allows you to reach your customers directly and interact with them through the facebook messaging app like how you would typically interact with your loved ones you have the ability to configure the chatbot to ask specific questions and provide a couple of alternatives to assist your consumers resolve a problem or get to a specific location or reach a specific goal not just can you basically use it for anything like customer service you can offer options for the most frequently asked questions like tracking deliveries reserving a visit or merely visiting your site with chatbots you can establish automated interactive discussions with your clients to direct them with the product choice procedure to make the essential purchases due to the fact that probably your audience is brand-new to your brand name and you can get rid of that barrier through
conversations therefore providing the self-confidence to purchase from you and the software application that that i’m presently utilizing is called a manychat they are the woman software application for facebook messenger chatbots and they’re the best on the marketplace so there are essentially three things that i actually utilize meta chat for primary selling an item number two list building and number 3 customer care so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get started for free and the next step is to sign in with your facebook account and they will instantly link up all of your facebook pages to manychat now once you have actually successfully signed up for manychat you’ll be rerouted to the dashboard and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so with time as you grow you’ll be able to see the line mature and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is in some cases you may want to see each individual customers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would state that the
most valuable tool inside manychat is the development tool this the part where you get to send a free organic traffic from your facebook page to any site that you desire do not fret i’ll be coming back to growth tools revealing you exactly how to use this now another feature inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can actually talk with them right here on manychat due to the fact that they offer you that option right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to state 500 or a thousand people you can begin sending out broadcast messages state hi we have a new product go ahead and check it out or take a look at check out our service like anything that you would send out in an e-mail you can really utilize transmitting to send out to your customers list so comparable to an email list that you wish to construct it to your you understand 5 000 or 10 000 people on your list you wish to begin building your customers on your on your chat bot and another thing is automation now this is among the theme the most important part in terms of client service since since when you go under automation we can establish things like welcoming message and default reply so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you wish to do once you register for imaging chat is to set up your welcome message so whenever someone message you for the very first time on your facebook page they will see this instant message now keep in mind this all automated any message you’ll get they
will see this first inviting message so i’m going to reveal you precisely how to set this up so the first thing you wish to do is click new circulation and after that you want to offer your new circulation a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to tailor our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it in fact looks like when somebody messaged you so for the purpose of this training i have actually already typed up an inviting message so i’m just i’m just going to paste it right here so basically what i state is hey there would you like to would you like to register for our facebook messenger you will get notices for discounts and unique promos now discover now i have structured our welcoming message i wish to make a deal for them to sign up for our messenger due to the fact that our end goal for using manychat for any facebook page or any company is to construct our subscriber list so we want to definitely want to extend an offer to anyone that messages our page now you likewise wish to offer a reward for individuals to want to register for your messenger however you understand no one awakens in the early morning say hi i wish to i want to be spammed more you know through facebook messenger nobody does that you understand you understand you want to certainly give some sort of reward for them to subscribe to your bots so what i do is i’m going to state hi if you subscribe we’ll give you discounts unique promos things like that so that way individuals are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe via this bot so with manychat they offer you the choice to add a button and this is the options that you’re going to provide to anybody that is seeing this message so uh so all you need to do is click the add button over here you have several different options however in this case for the very first button i just want to say yes yes i wish to be subscribed and then you choose an action on what you wish to have what you want to take place so i’m going to click action and i’m going to scroll down here and say sign up for bot since this is what we want people to do so they when they click yes they’re going to be signed up for their bot and after that i’m going to go on and send them a message i’m going to say in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send to that person if they click yes i wish to be subscribed so what management will do is that they will instantly immediately subscribe the individual to your list however we likewise wish to tell them that we have actually received their subscription so over here i usually type something like this i’m just going to go on and paste it in i’m going to say thank you your subscription is confirmed and then i’m going to say hi why not take pleasure in five dollar off your first purchase with us simply utilize this discount coupon code at check out so right away what i like to do is provide them a voucher code so for me since i own a shopify shop the method i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever utilized the particular discount coupon code i know that i know that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working better versus which one is not working too so that’s a little cool trick that i normally do is to have a custom coupon code for emails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and every one of these platforms that way you can track where your majority of your sales is coming from so over here you know you can say your membership is validated please visit us you could also add in this button and a button states you understand visit us and from time to time you can open a site so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this just my test shopify
store just going to proceed and copy my domain again once again you do want to have a customized domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if someone says no i don’t want to be subscribed how do i set that up so that’s really easy so you wish to do is we wish to return to our inviting message and we can add a 2nd button so for the 2nd button undoubtedly you wish to say no and and we’ll say no thank you and after that we can choose an action will and the action will just be unsubscribe from bot simply want to click that and i likewise wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers people and organizations to build interesting and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to create automated conversations, permitting organizations to offer customized experiences and boost customer interactions.
Secret Features of ManyChat:
Visual Chatbot Builder: ManyChat provides an easy to use user interface that enables the creation of chatbots through a visual drag-and-drop home builder. You don’t require to have coding abilities to design interactive conversational flows.
Combination with Multiple Platforms: ManyChat effortlessly integrates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, allowing companies to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat uses automation features that enable chatbots to react to user queries, offer information, gather information, and carry out particular actions without manual intervention. The AI technology embedded within ManyChat enhances the bot’s understanding of user intent in time.
Dynamic Material: ManyChat enables the addition of dynamic aspects such as images, videos, buttons, and carousels within discussions, boosting the user experience and providing aesthetically enticing interactions.
Customization and Segmentation: With ManyChat, you can section your audience based upon their preferences, demographics, and behavior. This permits customized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send out scheduled messages or broadcasts to your customers, keeping them informed about updates, promotions, or news. Series permit automated drip campaigns, supporting leads and guiding them through the consumer journey.
Analytics and Insights: ManyChat provides comprehensive analytics and efficiency metrics, providing you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in optimizing your chatbot method and improving customer interactions.
E-commerce Integration: ManyChat flawlessly integrates with popular e-commerce platforms, allowing organizations to automate product recommendations, order updates, abandoned cart pointers, and more, therefore boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning in between automatic chatbots and live chat, ensuring that consumers can easily reach a human agent when required, providing a tailored touch to client support.
Third-Party Integrations: ManyChat offers a wide variety of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment entrances, and more, allowing companies to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Strategy Your Conversational Circulation: Before diving into constructing your chatbot, spend time carefully planning the conversational flow, preparing for user interactions, and defining the desired outcomes.
Use Customization: Utilize user qualities and division to customize conversations and tailor messages according to user choices. This helps in creating a more appealing and appropriate experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies offer users with predefined options, making it easier for them to browse through the conversation. Use them strategically to assist users and prompt desired actions.
Test and Enhance: Routinely check your chatbot to guarantee smooth interactions and determine areas for improvement. Display user feedback and analytics data to optimize your chatbot’s performance over time.
Explore AI Characteristic: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to enhance your chatbot’s understanding of user intent and provide more precise reactions.
Utilize Broadcasting and Sequences: Make the most of broadcasting and sequences to engage with your customers regularly. Be mindful of frequency and guarantee your messages supply value to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your client relationship management (CRM) system and email marketing platform to sync information and seamlessly nurture leads throughout channels.
Monitor Analytics: Routinely evaluation analytics and performance metrics to acquire insights into user engagement, conversion rates, and popular discussion paths. Use this information to improve your chatbot technique.
Provide Clear Call-to-Actions: Guide users towards desired actions by consisting of clear and compelling call-to-action buttons or messages at strategic points within the discussion.
Welcome Live Chat: Incorporate a smooth shift from chatbot to live chat when needed, guaranteeing a human touch for more complex inquiries or tailored support.
ManyChat uses various rates strategies to deal with varying business requirements:
Free Strategy: Ideal for people or small companies starting their chatbot journey, enabling up to 1,000 subscribers and limited features.
Pro Plan: Priced at $10 monthly, this plan provides additional functions, increased subscriber limits, and top priority assistance.
Organization Plan: Designed for growing companies, prices starts at $25 per month and offers sophisticated functions, increased customer limits, priority support, and devoted account management.
Business Strategy: Tailored for large-scale organizations, offering customized prices, advanced functions, high customer limitations, devoted account management, and extra enterprise-level services.
Example Conversation Developed on ManyChat:
User: Hi, I’m interested in acquiring a new smart device. Can you advise any models?
Chatbot: Naturally! We have a vast array of smartphones offered. To better assist you, could you please let me understand your preferred brand and budget?
User: I’m considering either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both designs use exceptional functions and fall within your budget.
User: Yes, please offer me with the crucial functions and specs of the iPhone 13.
Chatbot: The iPhone 13 features a sensational Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses advanced Face ID innovation for secure unlocking. Would you like to explore other choices or find out more about the iPhone 13?
User: No, that sounds interesting. How can I make a purchase?
Chatbot: To buy, you can visit our online store by clicking the link listed below: [Link]
ManyChat is a flexible platform that empowers organizations and people to create engaging and interactive chatbots. With its easy to use user interface, automation abilities, and integration with popular messaging platforms, ManyChat uses endless possibilities for enhancing customer interactions, supplying tailored experiences, and driving business development. By following the ideas shared in this short article, you can take full advantage of the capacity of ManyChat and unlock its complete abilities to provide extraordinary conversational experiences.