Enhancing Conversational Experiences: A Coder’s Point of view on Does Manychat Work With Facebook Comments …
Surprisingly, my boy, who is not a coder like me, has actually also embraced ManyChat for his personal use. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and potential applications, while sharing 10 necessary pointers for making the many of this effective platform.
What is ManyChat?
uestion for you which is we presently own a facebook business page and if the answer is yes then you absolutely require to be using chatbots and i’m going to be getting concerns well just what is face facebook messenger bot and how can you use it to take full advantage of making use of my facebook page all that will be showing up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is basically an automated messaging software that uses ai to assist you communicate with your audience chatbot allows you to reach your consumers straight and interact with them through the facebook messaging app like how you would typically communicate with your loved ones you have the ability to program the chatbot to ask specific concerns and supply a couple of alternatives to assist your customers get or solve a problem to a certain place or reach a specific goal not just can you basically utilize it for anything like client service you can offer alternatives for the most frequently asked questions like tracking deliveries scheduling a visit or simply visiting your site with chatbots you can establish automatic interactive conversations with your consumers to assist them with the item selection process to make the needed purchases due to the fact that probably your audience is brand-new to your brand and you can get rid of that barrier through
discussions therefore giving them the self-confidence to purchase from you and the software that that i’m currently using is called a manychat they are the girl software application for facebook messenger chatbots and they’re the very best on the marketplace so there are essentially 3 things that i really utilize meta chat for primary selling a product second lead generation and number 3 client service so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can get going for free and the next action is to check in with your facebook account and they will automatically link all of your facebook pages to manychat now as soon as you have actually effectively signed up for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so with time as you grow you’ll be able to see the line mature and up and up and it’s just how it works so simply install it and you’ll see your subscribers grow now another thing is often you might wish to see each private subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the development tool this the part where you get to send a free organic traffic from your facebook page to any site that you desire don’t worry i’ll be returning to growth tools showing you exactly how to use this now another function inside meta chat is that you can use the live chat so if anyone ever message you on your facebook page instead of logging in onto facebook you can really talk with them right here on manychat due to the fact that they offer you that alternative right here another thing is you’re going to send broadcast so whenever you have build up your customers list to say 500 or a thousand individuals you can begin sending out broadcast messages state hey we have a brand-new product go ahead and check it out or take a look at check out our service like anything that you would send out in an email you can actually utilize broadcasting to send to your customers list so comparable to an email list that you wish to construct it to your you understand 5 000 or 10 000 individuals on your list you wish to begin developing your customers on your on your chat bot and another thing is automation now this is one of the style the most vital part in regards to customer support because because when you go under automation we can establish things like inviting message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do when you sign up for imaging chat is to set up your welcome message so whenever someone message you for the really first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this very first inviting message so i’m going to reveal you exactly how to set this up so the first thing you wish to do is click brand-new flow and then you want to provide your new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to tailor our message anybody that messages our page so you can type it right over here and then over here you can see a preview on how it actually looks like when someone messaged you so for the purpose of this training i have actually already typed up an inviting message so i’m simply i’m simply going to paste it right here so essentially what i say is hey there would you like to would you like to subscribe to our facebook messenger you will get alerts for discounts and special promotions now notice now i have actually structured our welcoming message i wish to make an offer for them to subscribe to our messenger since our end goal for utilizing manychat for any facebook page or any service is to build our subscriber list so we want to absolutely want to extend a deal to anyone that messages our page now you likewise wish to use a reward for individuals to wish to sign up for your messenger however you know no one gets up in the early morning state hello i want to i wish to be spammed more you understand through facebook messenger no one does that you understand you know you wish to definitely offer some sort of reward for them to register for your bots so what i do is i’m going to say hi if you subscribe we’ll provide you discounts unique promotions things like that so that method people are more inclined to subscribe so over here people are going to be asking well how do people subscribe via this bot so with manychat they offer you the choice to include a button and this is the alternatives that you’re going to offer to anybody that is seeing this message so uh so all you have to do is click the include button over here you have multiple various options however in this case for the very first button i simply want to say yes yes i wish to be subscribed and then you choose an action on what you wish to have what you want to happen so i’m going to click action and i’m going to scroll down here and state sign up for bot because this is what we want individuals to do so they when they click yes they’re going to be registered for their bot and after that i’m going to proceed and send them a message i’m going to say in the message in that message right over here i can enter a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will immediately immediately subscribe the person to your list however we also want to tell them that we have gotten their subscription so over here i normally type something like this i’m just going to go ahead and paste it in i’m going to say thank you your membership is verified and then i’m going to say hey why not delight in 5 dollar off your first purchase with us just utilize this discount coupon code at check out so immediately what i like to do is provide them a voucher code so for me because i own a shopify store the method i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever utilized the particular voucher code i understand that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than e-mails that way i can track what’s working better versus which one is not working as well so that’s a little cool trick that i usually do is to have a customized discount coupon code for emails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and every single one of these platforms that way you can track where your majority of your sales is coming from so over here you know you can state your membership is confirmed please visit us you might also add in this button and a button states you understand visit us and from time to time you can open a website so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this just my test shopify
shop simply going to proceed and copy my domain again again you do want to have a custom domain there’s an extremely generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if someone says no i do not wish to be subscribed how do i set that up so that’s very simple so you wish to do is we want to return to our welcoming message and we can add a 2nd button so for the second button certainly you wish to say no and and we’ll say no thank you and after that we can pick an action will and the action will simply be unsubscribe from bot simply wish to click that and i likewise want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers services and individuals to develop interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to produce automatic discussions, allowing services to offer customized experiences and enhance customer interactions.
Key Features of ManyChat:
Visual Chatbot Contractor: ManyChat provides an user-friendly user interface that enables the development of chatbots through a visual drag-and-drop builder. You do not require to have coding skills to design interactive conversational circulations.
Integration with Several Platforms: ManyChat seamlessly incorporates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, allowing services to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation functions that enable chatbots to respond to user inquiries, offer details, gather data, and carry out specific actions without manual intervention. The AI technology embedded within ManyChat enhances the bot’s understanding of user intent over time.
Dynamic Material: ManyChat enables the addition of vibrant components such as images, videos, buttons, and carousels within discussions, boosting the user experience and providing aesthetically appealing interactions.
Personalization and Division: With ManyChat, you can segment your audience based upon their choices, demographics, and behavior. This permits individualized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send out scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Series permit automated drip campaigns, supporting leads and directing them through the client journey.
Analytics and Insights: ManyChat provides detailed analytics and performance metrics, providing you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This data helps in enhancing your chatbot technique and enhancing customer interactions.
E-commerce Combination: ManyChat perfectly integrates with popular e-commerce platforms, making it possible for organizations to automate product suggestions, order updates, deserted cart pointers, and more, thus improving the client shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning in between automatic chatbots and live chat, ensuring that clients can easily reach a human agent when required, offering a personalized touch to customer assistance.
Third-Party Integrations: ManyChat uses a wide variety of combinations with third-party tools and services, consisting of CRM systems, email marketing platforms, payment gateways, and more, allowing companies to extend their chatbot abilities.
10 Tips for Utilizing ManyChat Successfully:
Plan Your Conversational Circulation: Prior to diving into constructing your chatbot, hang around thoroughly planning the conversational flow, anticipating user interactions, and specifying the preferred results.
Usage Customization: Take advantage of user qualities and division to personalize discussions and tailor messages according to user choices. This assists in producing a more pertinent and interesting experience.
Use Buttons and Quick Replies: Buttons and quick replies provide users with predefined choices, making it simpler for them to browse through the conversation. Utilize them tactically to guide users and timely desired actions.
Test and Optimize: Routinely test your chatbot to make sure smooth interactions and identify areas for improvement. Screen user feedback and analytics information to enhance your chatbot’s performance with time.
Explore AI Features: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to enhance your chatbot’s understanding of user intent and supply more accurate reactions.
Utilize Broadcasting and Series: Benefit from broadcasting and sequences to engage with your subscribers frequently. Be mindful of frequency and guarantee your messages supply value to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync information and effortlessly support leads across channels.
Display Analytics: Regularly review analytics and performance metrics to acquire insights into user engagement, conversion rates, and popular discussion courses. Utilize this data to improve your chatbot method.
Offer Clear Call-to-Actions: Guide users towards wanted actions by consisting of clear and compelling call-to-action buttons or messages at tactical points within the conversation.
Embrace Live Chat: Include a seamless transition from chatbot to live chat when needed, guaranteeing a human touch for more intricate queries or customized help.
ManyChat offers different pricing strategies to deal with varying business needs:
Free Strategy: Ideal for people or small businesses starting their chatbot journey, permitting approximately 1,000 customers and limited functions.
Pro Strategy: Priced at $10 per month, this plan provides extra features, increased subscriber limitations, and priority support.
Service Strategy: Created for growing businesses, prices begins at $25 per month and supplies innovative functions, increased subscriber limitations, priority support, and dedicated account management.
Enterprise Plan: Tailored for large-scale services, using customized rates, advanced features, high subscriber limits, dedicated account management, and additional enterprise-level services.
Example Discussion Developed on ManyChat:
User: Hi, I’m interested in acquiring a new mobile phone. Can you recommend any designs?
Chatbot: Obviously! We have a wide range of smartphones offered. To better help you, could you please let me know your preferred brand and budget plan?
User: I’m considering either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Based on your choices, I recommend the iPhone 13 and the Samsung Galaxy S21. Both designs use outstanding functions and fall within your budget plan. Would you like more details about either of these models?
User: Yes, please supply me with the crucial features and requirements of the iPhone 13.
Chatbot: The iPhone 13 functions a spectacular Super Retina XDR screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also uses advanced Face ID innovation for safe and secure unlocking. Would you like to check out other alternatives or learn more about the iPhone 13?
User: No, that sounds interesting. How can I purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link below: [Link]
ManyChat is a versatile platform that empowers individuals and businesses to develop engaging and interactive chatbots. With its easy to use user interface, automation capabilities, and combination with popular messaging platforms, ManyChat offers unlimited possibilities for enhancing customer interactions, supplying personalized experiences, and driving company growth. By following the ideas shared in this post, you can take full advantage of the capacity of ManyChat and unlock its full capabilities to provide exceptional conversational experiences.