Interestingly, my boy, who is not a coder like me, has also accepted ManyChat for his personal usage. In this article, I will dive into the world of ManyChat, shedding light on its features, benefits, and possible applications, while sharing 10 important suggestions for making the most of this powerful platform.
What is ManyChat?
uestion for you and that is we currently own a facebook company page and if the answer is yes then you certainly require to be utilizing chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you use it to take full advantage of using my facebook page all that will be coming up in today’s video so remain tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is generally an automated messaging software that utilizes ai to help you interact with your audience chatbot enables you to reach your clients straight and communicate with them via the facebook messaging app like how you would typically communicate with your loved ones you have the capability to set the chatbot to ask particular concerns and provide a couple of choices to assist your consumers get or deal with a problem to a certain location or reach a specific objective not just can you basically utilize it for anything like client service you can supply choices for the most frequently asked questions like tracking shipments booking a visit or merely visiting your site with chatbots you can set up automated interactive discussions with your consumers to assist them with the product choice procedure to make the needed purchases due to the fact that probably your audience is brand-new to your brand name and you can get rid of that barrier through
discussions thereby providing the self-confidence to purchase from you and the software application that that i’m currently utilizing is called a manychat they are the lady software application for facebook messenger chatbots and they’re the best on the market so there are essentially three things that i in fact use meta chat for number one selling an item second lead generation and number three client service so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can begin for free and the next action is to check in with your facebook account and they will automatically connect all of your facebook pages to manychat now once you have actually successfully registered for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so over time as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so just install it and you’ll see your subscribers grow now another thing is often you may want to see each individual subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the growth tool this the part where you get to send out a totally free natural traffic from your facebook page to any site that you desire don’t fret i’ll be returning to growth tools showing you exactly how to utilize this now another feature inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can really talk with them right here on manychat since they give you that choice right here another thing is you’re going to send broadcast so whenever you have develop your customers list to say 500 or a thousand people you can begin sending out broadcast messages state hi we have a new item go ahead and check it out or take a look at check out our service like anything that you would send in an e-mail you can really use broadcasting to send to your customers list so comparable to an email list that you want to construct it to your you understand 5 000 or 10 000 individuals on your list you want to start building your subscribers on your on your chat bot and another thing is automation now this is among the style the most important part in terms of customer support since since when you go under automation we can set up things like welcoming message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do as soon as you sign up for imaging chat is to establish your welcome message so whenever someone message you for the extremely very first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they
will see this first welcoming message so i’m going to reveal you precisely how to set this up so the first thing you wish to do is click brand-new circulation and then you wish to provide your brand-new circulation a name so i’m going to state welcome message test i’m going to click produce now this is the part where we get to customize our message anybody that messages our page so you can type it right over here and then over here you can see a preview on how it in fact looks like when someone messaged you so for the function of this training i have actually already typed up an inviting message so i’m just i’m simply going to paste it right here so essentially what i state is hey there would you like to would you like to register for our facebook messenger you will get alerts for discounts and unique promos now notice now i have actually structured our inviting message i wish to make a deal for them to sign up for our messenger since our objective for utilizing manychat for any facebook page or any company is to construct our subscriber list so we wish to absolutely wish to extend an offer to anybody that messages our page now you also wish to use a reward for people to want to subscribe to your messenger but you know nobody awakens in the morning state hey i wish to i want to be spammed more you know through facebook messenger no one does that you understand you understand you wish to absolutely give some sort of reward for them to register for your bots so what i do is i’m going to state hi if you subscribe we’ll give you discounts special promotions things like that so that way people are more likely to subscribe so over here people are going to be asking well how do people subscribe via this bot so with manychat they give you the option to include a button and this is the choices that you’re going to supply to anyone that is seeing this message so uh so all you need to do is click the add button over here you have multiple different alternatives however in this case for the first button i just wish to say yes yes i want to be subscribed and after that you pick an action on what you wish to have what you wish to occur so i’m going to click action and i’m going to scroll down here and say subscribe to bot due to the fact that this is what we desire individuals to do so they when they click yes they’re going to be registered for their bot and after that i’m going to go on and send them a message i’m going to state in the message because message right over here i can type in a message if they ever
click yes so so now we’re going to set up what we’re going to send to that person if they click yes i want to be subscribed so what management will do is that they will immediately immediately subscribe the individual to your list however we also wish to tell them that we have actually gotten their subscription so over here i typically type something like this i’m just going to proceed and paste it in i’m going to say thank you your membership is validated and then i’m going to state hi why not delight in five dollar off your first purchase with us simply use this voucher code at check out so immediately what i like to do is provide them a discount coupon code so for me considering that i own a shopify shop the way i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever used the particular voucher code i understand that i know that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of emails that way i can track what’s working much better versus which one is not working also so that’s a little cool trick that i typically do is to have a custom voucher code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and every one of these platforms that way you can track where your majority of your sales is coming from so over here you know you can state your subscription is confirmed please visit us you could likewise include a button and this button states you understand visit us and once in a while you can open a site so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this just my test shopify
shop simply going to go on and copy my domain again again you do wish to have a customized domain there’s a really generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if someone says no i do not want to be subscribed how do i set that up so that’s very simple so you wish to do is we wish to return to our inviting message and we can add a second button so for the second button clearly you want to say no and and we’ll say no thank you and then we can select an action will and the action will just be unsubscribe from bot simply want to click that and i also want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers organizations and individuals to build interactive and appealing chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to develop automatic discussions, permitting companies to supply personalized experiences and boost customer interactions.
Secret Features of ManyChat:
Visual Chatbot Builder: ManyChat provides an user-friendly interface that allows the development of chatbots through a visual drag-and-drop builder. You do not require to have coding abilities to develop interactive conversational circulations.
Integration with Several Platforms: ManyChat perfectly integrates with numerous messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, permitting services to reach consumers on their chosen channels.
Automation and AI Capabilities: ManyChat provides automation features that allow chatbots to respond to user queries, offer info, collect information, and carry out specific actions without manual intervention. The AI technology ingrained within ManyChat enhances the bot’s understanding of user intent in time.
Dynamic Material: ManyChat allows the inclusion of vibrant aspects such as images, videos, buttons, and carousels within conversations, boosting the user experience and providing aesthetically attractive interactions.
Customization and Segmentation: With ManyChat, you can sector your audience based upon their choices, demographics, and behavior. This permits customized messaging and targeted campaigns, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send out scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Sequences enable automated drip projects, supporting leads and assisting them through the customer journey.
Analytics and Insights: ManyChat provides detailed analytics and performance metrics, giving you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in optimizing your chatbot strategy and enhancing consumer interactions.
E-commerce Integration: ManyChat perfectly integrates with popular e-commerce platforms, enabling services to automate product recommendations, order updates, abandoned cart reminders, and more, thereby boosting the consumer shopping experience.
Live Chat and Human Takeover: ManyChat allows for smooth transitioning in between automated chatbots and live chat, guaranteeing that customers can quickly reach a human representative when required, supplying a personalized touch to consumer assistance.
Third-Party Integrations: ManyChat offers a large range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, permitting companies to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Flow: Prior to diving into building your chatbot, hang around carefully planning the conversational circulation, expecting user interactions, and defining the preferred results.
Usage Personalization: Leverage user attributes and division to customize conversations and tailor messages according to user preferences. This assists in creating a more engaging and relevant experience.
Use Buttons and Quick Replies: Buttons and quick replies offer users with predefined choices, making it easier for them to navigate through the conversation. Use them tactically to guide users and timely desired actions.
Test and Optimize: Frequently test your chatbot to make sure smooth interactions and determine areas for enhancement. Screen user feedback and analytics information to optimize your chatbot’s efficiency in time.
Explore AI Characteristic: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and offer more precise reactions.
Take Advantage Of Broadcasting and Series: Make the most of broadcasting and sequences to engage with your customers frequently. Be conscious of frequency and ensure your messages offer worth to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync information and flawlessly nurture leads across channels.
Screen Analytics: Frequently review analytics and performance metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Use this information to fine-tune your chatbot method.
Provide Clear Call-to-Actions: Guide users towards preferred actions by including clear and engaging call-to-action buttons or messages at tactical points within the discussion.
Welcome Live Chat: Incorporate a seamless transition from chatbot to live chat when needed, guaranteeing a human touch for more intricate questions or customized help.
ManyChat offers different pricing strategies to cater to varying business requirements:
Free Strategy: Perfect for people or small companies starting their chatbot journey, allowing as much as 1,000 subscribers and limited features.
Pro Strategy: Priced at $10 per month, this plan provides extra functions, increased customer limitations, and concern support.
Business Strategy: Created for growing organizations, prices starts at $25 per month and offers advanced functions, increased subscriber limitations, priority support, and devoted account management.
Business Strategy: Customized for massive services, offering custom-made prices, advanced features, high customer limitations, committed account management, and additional enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I have an interest in buying a new smart device. Can you recommend any models?
Chatbot: Obviously! We have a large range of smart devices offered. To much better assist you, could you please let me know your favored brand and spending plan?
User: I’m thinking about either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Based upon your preferences, I recommend the iPhone 13 and the Samsung Galaxy S21. Both models offer excellent features and fall within your budget. Would you like more information about either of these models?
User: Yes, please provide me with the crucial features and specifications of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR display, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise offers innovative Face ID innovation for protected unlocking. Would you like to check out other options or discover more about the iPhone 13?
User: No, that sounds intriguing. How can I make a purchase?
Chatbot: To make a purchase, you can visit our online shop by clicking the link below: [Link]
ManyChat is a versatile platform that empowers companies and individuals to develop interactive and appealing chatbots. With its easy to use user interface, automation abilities, and integration with popular messaging platforms, ManyChat provides endless possibilities for improving customer interactions, supplying tailored experiences, and driving service development. By following the pointers shared in this article, you can maximize the potential of ManyChat and unlock its full capabilities to provide exceptional conversational experiences.