Enhancing Conversational Experiences: A Coder’s Point of view on How To Connect Manychat To Facebook Page …
Surprisingly, my kid, who is not a coder like me, has actually also embraced ManyChat for his personal usage. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 necessary ideas for making the many of this powerful platform.
What is ManyChat?
uestion for you and that is we presently own a facebook company page and if the response is yes then you definitely need to be using chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you use it to optimize using my facebook page all that will be showing up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is generally an automated messaging software that uses ai to assist you connect with your audience chatbot allows you to reach your consumers directly and communicate with them through the facebook messaging app like how you would usually interact with your family and friends you have the capability to configure the chatbot to ask specific questions and offer a few options to help your consumers get or deal with a problem to a certain place or reach a certain goal not just can you essentially utilize it for anything like client service you can provide alternatives for the most frequently asked questions like tracking deliveries booking a consultation or merely visiting your website with chatbots you can establish automatic interactive conversations with your consumers to direct them with the item choice process to make the required purchases because most likely your audience is new to your brand name and you can eliminate that barrier through
conversations thereby providing the confidence to purchase from you and the software application that that i’m presently utilizing is called a manychat they are the girl software for facebook messenger chatbots and they’re the very best on the market so there are basically 3 things that i really utilize meta chat for number one offering an item number two list building and number three client service so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get going free of charge and the next action is to sign in with your facebook account and they will instantly link up all of your facebook pages to manychat now once you have successfully signed up for manychat you’ll be rerouted to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so with time as you grow you’ll have the ability to see the line mature and up and up and it’s just how it works so just install it and you’ll see your subscribers grow now another thing is often you might wish to see each individual subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would state that the
most valuable tool inside manychat is the growth tool this the part where you get to send out a totally free organic traffic from your facebook page to any site that you desire do not stress i’ll be returning to growth tools revealing you precisely how to utilize this now another feature inside meta chat is that you can utilize the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can really chat with them right here on manychat because they offer you that alternative right here another thing is you’re going to send broadcast so whenever you have build up your subscribers list to say 500 or a thousand individuals you can start sending broadcast messages state hey we have a brand-new product go on and check it out or take a look at check out our service like anything that you would send out in an email you can in fact utilize broadcasting to send to your customers list so comparable to an e-mail list that you want to develop it to your you know 5 000 or 10 000 individuals on your list you wish to start constructing your subscribers on your on your chat bot and another thing is automation now this is among the theme the most fundamental part in regards to customer service because since when you go under automation we can set up things like inviting message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do when you register for imaging chat is to set up your welcome message so whenever someone message you for the really very first time on your facebook page they will see this instant message now bear in mind this all automated any message you’ll get they
will see this first welcoming message so i’m going to show you exactly how to set this up so the first thing you wish to do is click new flow and then you want to give your brand-new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it really looks like when somebody messaged you so for the purpose of this training i have actually already typed up a welcoming message so i’m simply i’m simply going to paste it right here so essentially what i say is hey there would you like to would you like to subscribe to our facebook messenger you will receive notices for discounts and special promos now observe now i have structured our welcoming message i want to make an offer for them to subscribe to our messenger because our objective for using manychat for any facebook page or any organization is to build our subscriber list so we want to absolutely wish to extend a deal to anybody that messages our page now you also want to provide an incentive for individuals to want to sign up for your messenger but you understand no one wakes up in the early morning say hey i wish to i wish to be spammed more you understand through facebook messenger nobody does that you understand you understand you want to certainly give some sort of incentive for them to subscribe to your bots so what i do is i’m going to state hey if you subscribe we’ll give you discounts special promotions things like that so that way people are more likely to subscribe so over here people are going to be asking well how do people subscribe via this bot so with manychat they offer you the alternative to include a button and this is the choices that you’re going to supply to anyone that is seeing this message so uh so all you have to do is click the add button over here you have numerous various alternatives however in this case for the very first button i simply want to say yes yes i wish to be subscribed and then you choose an action on what you want to have what you wish to take place so i’m going to click action and i’m going to scroll down here and say sign up for bot due to the fact that this is what we want people to do so they when they click yes they’re going to be signed up for their bot and then i’m going to go on and send them a message i’m going to say in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to establish what we’re going to send to that individual if they click yes i wish to be subscribed so what management will do is that they will automatically instantly subscribe the person to your list but we likewise wish to tell them that we have gotten their subscription so over here i generally type something like this i’m simply going to proceed and paste it in i’m going to say thank you your subscription is validated and then i’m going to say hi why not enjoy 5 dollar off your first purchase with us just utilize this coupon code at check out so immediately what i like to do is use them a coupon code so for me since i own a shopify store the method i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever utilized the specific discount coupon code i understand that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working better versus which one is not working too so that’s a little cool technique that i generally do is to have a custom discount coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and every one of these platforms that way you can track where your majority of your sales is originating from so over here you understand you can say your membership is verified please visit us you might likewise include a button and this button says you know visit us and from time to time you can open up a website so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this simply my test shopify
shop simply going to proceed and copy my domain again once again you do wish to have a custom-made domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if somebody says no i do not wish to be subscribed how do i set that up so that’s extremely simple so you wish to do is we wish to come back to our welcoming message and we can include a 2nd button so for the 2nd button clearly you wish to say no and and we’ll say no thank you and then we can select an action will and the action will just be unsubscribe from bot just wish to click that and i also wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers services and people to build interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to create automatic conversations, enabling businesses to offer personalized experiences and boost consumer interactions.
Key Functions of ManyChat:
Visual Chatbot Contractor: ManyChat supplies an easy to use interface that makes it possible for the development of chatbots through a visual drag-and-drop home builder. You do not need to have coding abilities to develop interactive conversational flows.
Integration with Multiple Platforms: ManyChat flawlessly incorporates with various messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, enabling organizations to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat provides automation features that enable chatbots to respond to user inquiries, provide information, collect information, and perform particular actions without manual intervention. The AI technology embedded within ManyChat improves the bot’s understanding of user intent over time.
Dynamic Material: ManyChat permits the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, enhancing the user experience and providing visually enticing interactions.
Personalization and Segmentation: With ManyChat, you can segment your audience based on their choices, demographics, and behavior. This enables customized messaging and targeted campaigns, resulting in higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send out scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promos, or news. Series allow for automated drip campaigns, nurturing leads and assisting them through the consumer journey.
Analytics and Insights: ManyChat offers detailed analytics and performance metrics, offering you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This information assists in optimizing your chatbot strategy and enhancing customer interactions.
E-commerce Integration: ManyChat effortlessly incorporates with popular e-commerce platforms, allowing services to automate product suggestions, order updates, abandoned cart pointers, and more, thus boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning between automated chatbots and live chat, making sure that consumers can easily reach a human representative when needed, providing a customized touch to consumer support.
Third-Party Integrations: ManyChat uses a wide range of integrations with third-party tools and services, including CRM systems, email marketing platforms, payment gateways, and more, enabling services to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Efficiently:
Plan Your Conversational Circulation: Before diving into constructing your chatbot, hang around thoroughly planning the conversational flow, anticipating user interactions, and defining the wanted outcomes.
Use Personalization: Leverage user qualities and division to personalize conversations and tailor messages according to user choices. This helps in developing a more appealing and appropriate experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies supply users with predefined choices, making it much easier for them to navigate through the discussion. Use them tactically to assist users and timely desired actions.
Test and Enhance: Frequently evaluate your chatbot to make sure smooth interactions and determine locations for enhancement. Display user feedback and analytics data to enhance your chatbot’s efficiency over time.
Experiment with AI Characteristic: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and offer more precise actions.
Take Advantage Of Broadcasting and Series: Make the most of broadcasting and series to engage with your customers frequently. Be mindful of frequency and ensure your messages supply value to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync information and flawlessly support leads throughout channels.
Screen Analytics: Frequently evaluation analytics and efficiency metrics to acquire insights into user engagement, conversion rates, and popular conversation courses. Use this information to fine-tune your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards wanted actions by including compelling and clear call-to-action buttons or messages at strategic points within the conversation.
Accept Live Chat: Include a smooth transition from chatbot to live chat when required, ensuring a human touch for more complex questions or personalized support.
ManyChat offers various prices plans to deal with differing service needs:
Free Plan: Perfect for people or small companies starting their chatbot journey, permitting as much as 1,000 subscribers and minimal functions.
Pro Strategy: Priced at $10 per month, this plan provides extra functions, increased customer limitations, and top priority assistance.
Company Plan: Developed for growing services, prices starts at $25 monthly and provides sophisticated features, increased subscriber limits, concern support, and devoted account management.
Business Strategy: Customized for large-scale organizations, offering custom prices, advanced functions, high subscriber limits, dedicated account management, and extra enterprise-level services.
Example Conversation Developed on ManyChat:
User: Hi, I’m interested in purchasing a brand-new smart device. Can you suggest any designs?
Chatbot: Obviously! We have a vast array of smartphones readily available. To better help you, could you please let me know your favored brand name and budget?
User: I’m considering either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Both designs offer outstanding features and fall within your budget.
User: Yes, please supply me with the essential features and specifications of the iPhone 13.
Chatbot: The iPhone 13 functions a stunning Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also provides advanced Face ID innovation for protected unlocking. Would you like to explore other choices or learn more about the iPhone 13?
User: No, that sounds fascinating. How can I buy?
Chatbot: To make a purchase, you can visit our online store by clicking the link below: [Connect]
ManyChat is a versatile platform that empowers companies and people to develop engaging and interactive chatbots. With its easy to use user interface, automation capabilities, and combination with popular messaging platforms, ManyChat offers unlimited possibilities for enhancing customer interactions, offering personalized experiences, and driving business growth. By following the ideas shared in this short article, you can take full advantage of the potential of ManyChat and open its complete capabilities to deliver extraordinary conversational experiences.