Manychat Business 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Viewpoint on Manychat Business …

Remarkably, my son, who is not a coder like me, has also welcomed ManyChat for his individual use. In this post, I will dive into the world of ManyChat, shedding light on its features, benefits, and possible applications, while sharing 10 essential suggestions for making the many of this powerful platform.

What is ManyChat?

uestion for you which is we currently own a facebook service page and if the answer is yes then you certainly require to be utilizing chatbots and i’m going to be getting concerns well what exactly is face facebook messenger bot and how can you utilize it to make the most of making use of my facebook page all that will be showing up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software that utilizes ai to help you engage with your audience chatbot permits you to reach your clients directly and communicate with them via the facebook messaging app like how you would generally interact with your friends and family you have the ability to set the chatbot to ask certain questions and provide a couple of options to help your customers deal with an issue or get to a certain location or reach a particular objective not just can you essentially utilize it for anything like customer service you can supply choices for the most frequently asked questions like tracking deliveries booking a visit or merely visiting your site with chatbots you can set up automatic interactive conversations with your consumers to assist them with the product selection process to make the necessary purchases due to the fact that most likely your audience is brand-new to your brand and you can get rid of that barrier through

discussions thereby providing the confidence to purchase from you and the software application that that i’m currently using is called a manychat they are the woman software application for facebook messenger chatbots and they’re the very best on the market so there are essentially three things that i actually use meta chat for top selling an item second lead generation and number 3 customer support so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get going for free and the next action is to check in with your facebook account and they will immediately link all of your facebook pages to manychat now once you have successfully signed up for manychat you’ll be rerouted to the dashboard and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so with time as you grow you’ll have the ability to see the line grow up and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is sometimes you may want to see each individual subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would state that the

most important tool inside manychat is the development tool this the part where you get to send a complimentary organic traffic from your facebook page to any website that you desire don’t worry i’ll be coming back to growth tools revealing you precisely how to use this now another function inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of logging in onto facebook you can actually chat with them right here on manychat since they give you that choice right here another thing is you’re going to send broadcast so whenever you have develop your subscribers list to say 500 or a thousand people you can begin sending broadcast messages say hello we have a brand-new item go on and check it out or have a look at check out our service like anything that you would send in an e-mail you can really utilize broadcasting to send to your subscribers list so comparable to an e-mail list that you wish to develop it to your you understand 5 000 or 10 000 individuals on your list you wish to start building your customers on your on your chat bot and another thing is automation now this is one of the style the most vital part in terms of client service since since when you go under automation we can establish things like inviting message and default reply so i’m going to be showing you precisely how to set that up in today’s video so the first thing you wish to do when you register for imaging chat is to set up your welcome message so whenever someone message you for the really very first time on your facebook page they will see this instant message now remember this all automated any message you’ll get they

will see this first inviting message so i’m going to reveal you exactly how to set this up so the first thing you wish to do is click new circulation and after that you wish to offer your new flow a name so i’m going to say welcome message test i’m going to click develop now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it really appears like when somebody messaged you so for the purpose of this training i have currently typed up a welcoming message so i’m simply i’m just going to paste it right here so basically what i say is hey there would you like to would you like to register for our facebook messenger you will receive alerts for discounts and unique promos now see now i have structured our welcoming message i want to make an offer for them to register for our messenger because our objective for utilizing manychat for any facebook page or any business is to build our customer list so we want to definitely want to extend an offer to anybody that messages our page now you also wish to provide a reward for individuals to want to subscribe to your messenger however you know nobody awakens in the early morning state hi i want to i want to be spammed more you know through facebook messenger nobody does that you understand you understand you wish to definitely give some sort of reward for them to register for your bots so what i do is i’m going to say hey if you subscribe we’ll give you discount rates unique promotions things like that so that way individuals are more inclined to subscribe so over here individuals are going to be asking well how do individuals subscribe via this bot so with manychat they give you the choice to include a button and this is the options that you’re going to provide to anybody that is seeing this message so uh so all you have to do is click the add button over here you have numerous various alternatives however in this case for the very first button i simply wish to say yes yes i wish to be subscribed and after that you select an action on what you wish to have what you wish to take place so i’m going to click action and i’m going to scroll down here and say sign up for bot since this is what we desire people to do so they when they click yes they’re going to be registered for their bot and after that i’m going to proceed and send them a message i’m going to say in the message because message right over here i can enter a message if they ever

click yes so so now we’re going to set up what we’re going to send to that individual if they click yes i wish to be subscribed so what management will do is that they will instantly automatically subscribe the person to your list however we also wish to tell them that we have actually received their membership so over here i generally type something like this i’m simply going to proceed and paste it in i’m going to say thank you your subscription is validated and then i’m going to state hi why not delight in five dollar off your first purchase with us simply utilize this coupon code at check out so right away what i like to do is provide them a coupon code so for me since i own a shopify store the method i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever used the particular coupon code i know that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool technique that i typically do is to have a custom-made coupon code for emails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and every single among these platforms that way you can track where your bulk of your sales is coming from so over here you know you can state your membership is validated please visit us you might likewise add in a button and this button says you know visit us and now and then you can open up a site so you can enter in your site right here so what i do is i can return over to my face to my shopify shop so this simply my test shopify

shop just going to go ahead and copy my domain again again you do want to have a customized domain there’s an extremely generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if somebody says no i don’t wish to be subscribed how do i set that up so that’s very basic so you wish to do is we wish to come back to our welcoming message and we can include a 2nd button so for the 2nd button obviously you wish to say no and and we’ll say no thank you and after that we can select an action will and the action will just be unsubscribe from bot just wish to click that and i also want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can

ManyChat is a leading platform that empowers individuals and companies to develop engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to produce automatic discussions, enabling companies to supply personalized experiences and enhance consumer interactions.

Key Functions of ManyChat:

Visual Chatbot Builder: ManyChat supplies an user-friendly interface that makes it possible for the production of chatbots through a visual drag-and-drop builder. You don’t require to have coding abilities to develop interactive conversational circulations.
Combination with Several Platforms: ManyChat effortlessly incorporates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, enabling companies to reach consumers on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation features that make it possible for chatbots to react to user questions, provide info, collect data, and perform particular actions without manual intervention. The AI technology embedded within ManyChat improves the bot’s understanding of user intent with time.

Dynamic Content: ManyChat enables the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, improving the user experience and providing aesthetically attractive interactions.

 

Personalization and Division: With ManyChat, you can segment your audience based on their preferences, demographics, and behavior. This enables personalized messaging and targeted campaigns, resulting in higher engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promos, or news. Sequences allow for automated drip projects, nurturing leads and directing them through the consumer journey.
Analytics and Insights: ManyChat provides in-depth analytics and performance metrics, providing you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This data helps in optimizing your chatbot method and enhancing customer interactions.
E-commerce Combination: ManyChat effortlessly integrates with popular e-commerce platforms, making it possible for services to automate product suggestions, order updates, abandoned cart tips, and more, thus boosting the client shopping experience.
Live Chat and Human Takeover: ManyChat enables smooth transitioning in between automated chatbots and live chat, guaranteeing that consumers can easily reach a human representative when required, providing a personalized touch to client assistance.
Third-Party Integrations: ManyChat uses a vast array of combinations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, enabling businesses to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:

Plan Your Conversational Flow: Before diving into developing your chatbot, hang around carefully preparing the conversational flow, expecting user interactions, and specifying the wanted results.
Usage Customization: Utilize user attributes and segmentation to individualize discussions and tailor messages according to user preferences. This assists in creating a more appropriate and appealing experience.
Use Buttons and Quick Replies: Buttons and quick replies supply users with predefined options, making it easier for them to browse through the conversation. Utilize them strategically to assist users and timely desired actions.
Test and Enhance: Regularly check your chatbot to ensure smooth interactions and identify locations for improvement. Monitor user feedback and analytics information to optimize your chatbot’s performance over time.
Experiment with AI Features: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and supply more precise responses.
Leverage Broadcasting and Series: Take advantage of broadcasting and sequences to engage with your subscribers frequently. Be mindful of frequency and ensure your messages offer value to the users.
Incorporate with CRM and Email Marketing: Connect ManyChat with your client relationship management (CRM) system and e-mail marketing platform to sync information and seamlessly nurture leads throughout channels.
Monitor Analytics: Routinely evaluation analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular conversation paths. Utilize this data to fine-tune your chatbot technique.
Supply Clear Call-to-Actions: Guide users towards wanted actions by consisting of clear and compelling call-to-action buttons or messages at tactical points within the discussion.
Accept Live Chat: Include a seamless transition from chatbot to live chat when needed, making sure a human touch for more complicated queries or tailored help.
Pricing Plans:

ManyChat offers various pricing plans to cater to varying organization requirements:

Free Plan: Suitable for people or small companies starting their chatbot journey, allowing approximately 1,000 customers and limited functions.
Pro Plan: Priced at $10 each month, this plan offers additional features, increased customer limitations, and priority assistance.
Organization Plan: Created for growing organizations, rates starts at $25 per month and offers advanced features, increased subscriber limits, priority assistance, and devoted account management.
Enterprise Plan: Customized for massive companies, offering customized prices, advanced functions, high subscriber limitations, committed account management, and additional enterprise-level services.
Example Discussion Created on ManyChat:

User: Hi, I have an interest in acquiring a new smart device. Can you advise any designs?

Chatbot: Of course! We have a vast array of mobile phones offered. To much better help you, could you please let me know your preferred brand name and spending plan?

User: I’m considering either an iPhone or a Samsung, and my budget is around $800.

Chatbot: Great! Based on your preferences, I advise the iPhone 13 and the Samsung Galaxy S21. Both models provide exceptional functions and fall within your budget plan. Would you like more information about either of these models?

User: Yes, please provide me with the key functions and specs of the iPhone 13.

Chatbot: The iPhone 13 features a spectacular Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also offers advanced Face ID innovation for safe and secure unlocking. Would you like to explore other options or learn more about the iPhone 13?

User: No, that sounds intriguing. How can I buy?

Chatbot: To make a purchase, you can visit our online shop by clicking the link listed below: [Link]

ManyChat is a flexible platform that empowers organizations and individuals to develop interactive and engaging chatbots. With its user-friendly user interface, automation capabilities, and integration with popular messaging platforms, ManyChat provides endless possibilities for improving consumer interactions, providing customized experiences, and driving service development. By following the tips shared in this post, you can maximize the potential of ManyChat and open its full abilities to provide extraordinary conversational experiences.