Enhancing Conversational Experiences: A Coder’s Perspective on Manychat For Mortgage Brokers …
Remarkably, my son, who is not a coder like me, has also welcomed ManyChat for his individual use. In this post, I will dive into the world of ManyChat, shedding light on its functions, benefits, and possible applications, while sharing 10 vital ideas for making the many of this powerful platform.
What is ManyChat?
uestion for you and that is we currently own a facebook company page and if the answer is yes then you definitely require to be using chatbots and i’m going to be getting questions well what exactly is face facebook messenger bot and how can you use it to maximize the use of my facebook page all that will be coming up in today’s video so stay tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is essentially an automated messaging software that uses ai to assist you interact with your audience chatbot permits you to reach your customers straight and interact with them by means of the facebook messaging app like how you would usually communicate with your loved ones you have the ability to program the chatbot to ask particular concerns and offer a couple of options to assist your clients fix a problem or get to a certain location or reach a certain objective not only can you essentially use it for anything like customer service you can offer alternatives for the most frequently asked questions like tracking shipments scheduling an appointment or merely visiting your website with chatbots you can establish automatic interactive conversations with your customers to guide them with the product selection process to make the needed purchases because probably your audience is new to your brand name and you can get rid of that barrier through
conversations thereby giving them the confidence to buy from you and the software that that i’m currently using is called a manychat they are the lady software for facebook messenger chatbots and they’re the best on the market so there are essentially three things that i in fact use meta chat for number one selling an item number two list building and number three customer support so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get going for free and the next step is to check in with your facebook account and they will instantly link up all of your facebook pages to manychat now once you have effectively registered for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so gradually as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so simply install it and you’ll see your customers grow now another thing is in some cases you may want to see each specific subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the growth tool this the part where you get to send out a free natural traffic from your facebook page to any website that you want do not fret i’ll be returning to growth tools revealing you exactly how to use this now another function inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can actually talk with them right here on manychat since they provide you that alternative right here another thing is you’re going to send out broadcast so whenever you have develop your subscribers list to state 500 or a thousand people you can begin sending out broadcast messages state hi we have a brand-new item go on and check it out or check out check out our service like anything that you would send out in an e-mail you can in fact use transmitting to send to your customers list so similar to an email list that you wish to build it to your you know 5 000 or 10 000 individuals on your list you wish to start building your customers on your on your chat bot and another thing is automation now this is one of the style the most fundamental part in terms of customer service since because when you go under automation we can set up things like welcoming message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do when you sign up for imaging chat is to establish your welcome message so whenever someone message you for the very first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they
will see this very first welcoming message so i’m going to show you precisely how to set this up so the first thing you want to do is click new circulation and after that you want to provide your new flow a name so i’m going to state welcome message test i’m going to click develop now this is the part where we get to tailor our message anybody that messages our page so you can type it right over here and then over here you can see a preview on how it in fact appears like when someone messaged you so for the purpose of this training i have currently typed up a welcoming message so i’m just i’m just going to paste it right here so basically what i state is hey there would you like to would you like to register for our facebook messenger you will receive alerts for discounts and unique promotions now observe now i have actually structured our welcoming message i want to make a deal for them to register for our messenger due to the fact that our end goal for utilizing manychat for any facebook page or any service is to develop our subscriber list so we wish to certainly wish to extend an offer to anyone that messages our page now you likewise want to use a reward for individuals to want to subscribe to your messenger however you know no one gets up in the morning state hello i wish to i wish to be spammed more you know through facebook messenger no one does that you know you understand you wish to absolutely offer some sort of incentive for them to subscribe to your bots so what i do is i’m going to say hi if you subscribe we’ll offer you discounts special promotions things like that so that way people are more inclined to subscribe so over here people are going to be asking well how do individuals subscribe via this bot so with manychat they offer you the alternative to add a button and this is the alternatives that you’re going to supply to anyone that is seeing this message so uh so all you have to do is click the add button over here you have several different alternatives however in this case for the first button i simply wish to say yes yes i wish to be subscribed and after that you choose an action on what you wish to have what you want to happen so i’m going to click action and i’m going to scroll down here and state sign up for bot since this is what we want individuals to do so they when they click yes they’re going to be signed up for their bot and then i’m going to go on and send them a message i’m going to say in the message in that message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will automatically immediately subscribe the person to your list but we also wish to tell them that we have actually gotten their membership so over here i generally type something like this i’m just going to go ahead and paste it in i’m going to say thank you your membership is verified and after that i’m going to state hello why not delight in 5 dollar off your first purchase with us simply use this discount coupon code at check out so instantly what i like to do is provide them a coupon code so for me since i own a shopify store the method i like to track my leads that are originating from my facebook messenger is i can return to and track whoever used the particular coupon code i understand that i understand that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working better versus which one is not working also so that’s a little cool technique that i generally do is to have a custom voucher code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific coupon code for each and eve for each and each and every single one of these platforms that way you can track where your majority of your sales is originating from so over here you know you can state your membership is validated please visit us you might likewise include this button and a button says you know visit us and from time to time you can open a site so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this simply my test shopify
shop simply going to go on and copy my domain again once again you do want to have a custom domain there’s an extremely generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if somebody says no i don’t wish to be subscribed how do i set that up so that’s very simple so you want to do is we wish to come back to our welcoming message and we can include a second button so for the 2nd button certainly you wish to say no and and we’ll say no thank you and after that we can select an action will and the action will just be unsubscribe from bot simply want to click that and i likewise wish to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers individuals and organizations to construct interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to produce automated conversations, permitting companies to offer customized experiences and boost consumer interactions.
Secret Features of ManyChat:
Visual Chatbot Home builder: ManyChat supplies an user-friendly interface that makes it possible for the creation of chatbots through a visual drag-and-drop contractor. You don’t require to have coding abilities to develop interactive conversational flows.
Integration with Multiple Platforms: ManyChat perfectly integrates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, enabling services to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation features that enable chatbots to respond to user questions, offer info, gather information, and perform specific actions without manual intervention. The AI innovation embedded within ManyChat enhances the bot’s understanding of user intent in time.
Dynamic Content: ManyChat permits the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, improving the user experience and supplying visually enticing interactions.
Customization and Division: With ManyChat, you can section your audience based on their preferences, demographics, and habits. This allows for personalized messaging and targeted campaigns, resulting in higher engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send out scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Sequences allow for automated drip campaigns, nurturing leads and directing them through the consumer journey.
Analytics and Insights: ManyChat supplies in-depth analytics and performance metrics, providing you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This information helps in optimizing your chatbot method and enhancing consumer interactions.
E-commerce Combination: ManyChat effortlessly integrates with popular e-commerce platforms, allowing organizations to automate item recommendations, order updates, deserted cart pointers, and more, thereby improving the customer shopping experience.
Live Chat and Human Takeover: ManyChat enables smooth transitioning in between automatic chatbots and live chat, guaranteeing that customers can easily reach a human agent when needed, providing an individualized touch to client assistance.
Third-Party Integrations: ManyChat provides a wide range of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, allowing services to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Efficiently:
Strategy Your Conversational Flow: Before diving into building your chatbot, spend time thoroughly preparing the conversational flow, anticipating user interactions, and specifying the wanted results.
Usage Customization: Leverage user qualities and division to individualize discussions and tailor messages according to user preferences. This assists in developing a more interesting and relevant experience.
Use Buttons and Quick Replies: Buttons and fast replies supply users with predefined alternatives, making it easier for them to navigate through the discussion. Use them tactically to direct users and prompt preferred actions.
Test and Optimize: Routinely evaluate your chatbot to ensure smooth interactions and identify locations for improvement. Display user feedback and analytics data to optimize your chatbot’s efficiency with time.
Explore AI Features: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to boost your chatbot’s understanding of user intent and supply more precise responses.
Utilize Broadcasting and Series: Take advantage of broadcasting and series to engage with your customers routinely. Nevertheless, bear in mind frequency and guarantee your messages offer worth to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and seamlessly support leads throughout channels.
Monitor Analytics: Regularly review analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular conversation paths. Utilize this data to fine-tune your chatbot method.
Provide Clear Call-to-Actions: Guide users towards wanted actions by consisting of compelling and clear call-to-action buttons or messages at tactical points within the discussion.
Embrace Live Chat: Integrate a smooth shift from chatbot to live chat when needed, guaranteeing a human touch for more complex inquiries or tailored help.
ManyChat offers various rates strategies to deal with differing business needs:
Free Strategy: Perfect for people or small companies beginning their chatbot journey, enabling as much as 1,000 subscribers and restricted functions.
Pro Strategy: Priced at $10 monthly, this plan uses extra features, increased customer limits, and top priority support.
Service Plan: Created for growing companies, rates begins at $25 per month and provides innovative functions, increased subscriber limits, priority support, and devoted account management.
Business Strategy: Customized for massive companies, offering custom rates, advanced functions, high subscriber limitations, dedicated account management, and extra enterprise-level services.
Example Conversation Developed on ManyChat:
User: Hi, I have an interest in buying a brand-new smart device. Can you recommend any designs?
Chatbot: Naturally! We have a vast array of mobile phones available. To better help you, could you please let me understand your preferred brand and spending plan?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both designs offer outstanding features and fall within your budget.
User: Yes, please supply me with the essential functions and specs of the iPhone 13.
Chatbot: The iPhone 13 features a stunning Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses advanced Face ID innovation for safe and secure unlocking. Would you like to check out other options or learn more about the iPhone 13?
User: No, that sounds interesting. How can I buy?
Chatbot: To make a purchase, you can visit our online store by clicking the link listed below: [Connect]
ManyChat is a flexible platform that empowers individuals and organizations to develop engaging and interactive chatbots. With its easy to use user interface, automation capabilities, and combination with popular messaging platforms, ManyChat offers unlimited possibilities for boosting client interactions, providing personalized experiences, and driving business development. By following the tips shared in this short article, you can make the most of the potential of ManyChat and open its full capabilities to deliver extraordinary conversational experiences.