Manychat Ig Summit 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Viewpoint on Manychat Ig Summit …

Remarkably, my child, who is not a coder like me, has likewise embraced ManyChat for his individual usage. In this post, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 vital suggestions for making the many of this effective platform.

What is ManyChat?

uestion for you and that is we presently own a facebook service page and if the answer is yes then you definitely need to be utilizing chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you use it to take full advantage of using my facebook page all that will be turning up in today’s video so remain tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to assist you engage with your audience chatbot permits you to reach your customers straight and interact with them through the facebook messaging app like how you would generally interact with your friends and family you have the capability to set the chatbot to ask specific concerns and provide a couple of options to assist your consumers get or fix an issue to a certain location or reach a particular objective not only can you essentially use it for anything like customer care you can offer choices for the most frequently asked questions like tracking deliveries scheduling an appointment or merely visiting your website with chatbots you can set up automated interactive discussions with your customers to assist them with the product selection process to make the necessary purchases because probably your audience is new to your brand name and you can remove that barrier through

conversations therefore providing the self-confidence to purchase from you and the software application that that i’m currently utilizing is called a manychat they are the lady software for facebook messenger chatbots and they’re the very best on the market so there are basically 3 things that i really utilize meta chat for number one offering an item number two lead generation and number three customer care so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get going totally free and the next step is to check in with your facebook account and they will immediately link up all of your facebook pages to manychat now as soon as you have successfully signed up for manychat you’ll be rerouted to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so over time as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is in some cases you may wish to see each private customers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would state that the

most important tool inside manychat is the growth tool this the part where you get to send out a free natural traffic from your facebook page to any site that you want don’t stress i’ll be coming back to development tools revealing you exactly how to utilize this now another function inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can really chat with them right here on manychat due to the fact that they offer you that choice right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to state 500 or a thousand individuals you can start sending broadcast messages say hello we have a new product go ahead and check it out or take a look at check out our service like anything that you would send in an e-mail you can in fact utilize broadcasting to send to your customers list so comparable to an e-mail list that you want to build it to your you know 5 000 or 10 000 individuals on your list you wish to begin developing your subscribers on your on your chat bot and another thing is automation now this is one of the style the most important part in terms of customer care due to the fact that due to the fact that when you go under automation we can set up things like welcoming message and default reply so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do as soon as you register for imaging chat is to set up your welcome message so whenever somebody message you for the extremely first time on your facebook page they will see this instant message now keep in mind this all automated any message you’ll get they

will see this very first inviting message so i’m going to show you exactly how to set this up so the first thing you want to do is click new flow and then you want to give your new flow a name so i’m going to state welcome message test i’m going to click develop now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and then over here you can see a preview on how it in fact looks like when someone messaged you so for the function of this training i have already typed up a welcoming message so i’m simply i’m simply going to paste it right here so generally what i say is hey there would you like to would you like to subscribe to our facebook messenger you will get notifications for discounts and special promotions now see now i have structured our inviting message i want to make a deal for them to sign up for our messenger due to the fact that our objective for utilizing manychat for any facebook page or any service is to develop our customer list so we want to certainly wish to extend a deal to anyone that messages our page now you also wish to use a reward for individuals to wish to register for your messenger however you understand nobody wakes up in the morning say hi i want to i wish to be spammed more you understand through facebook messenger no one does that you understand you know you wish to definitely give some sort of incentive for them to register for your bots so what i do is i’m going to state hi if you subscribe we’ll offer you discounts special promos things like that so that way individuals are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe by means of this bot so with manychat they offer you the alternative to include a button and this is the choices that you’re going to provide to anyone that is seeing this message so uh so all you have to do is click the add button over here you have multiple various alternatives but in this case for the first button i simply wish to say yes yes i wish to be subscribed and then you pick an action on what you wish to have what you want to happen so i’m going to click action and i’m going to scroll down here and say sign up for bot due to the fact that this is what we desire people to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to go ahead and send them a message i’m going to state in the message because message right over here i can enter a message if they ever

click yes so so now we’re going to set up what we’re going to send out to that individual if they click yes i wish to be subscribed so what management will do is that they will instantly automatically subscribe the person to your list but we likewise want to tell them that we have received their subscription so over here i normally type something like this i’m just going to proceed and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to say hello why not enjoy 5 dollar off your first purchase with us simply use this coupon code at check out so right away what i like to do is provide them a voucher code so for me considering that i own a shopify store the way i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever utilized the particular discount coupon code i know that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working much better versus which one is not working too so that’s a little cool trick that i generally do is to have a custom-made voucher code for emails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and every single one of these platforms that way you can track where your majority of your sales is coming from so over here you understand you can say your subscription is validated please visit us you might also add in a button and this button states you know visit us and from time to time you can open up a site so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this just my test shopify

shop simply going to proceed and copy my domain again again you do want to have a custom-made domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if somebody says no i don’t want to be subscribed how do i set that up so that’s really simple so you want to do is we wish to come back to our inviting message and we can include a 2nd button so for the 2nd button clearly you wish to say no and and we’ll say no thank you and then we can select an action will and the action will just be unsubscribe from bot simply wish to click that and i likewise wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can

ManyChat is a leading platform that empowers individuals and businesses to build appealing and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to develop automatic discussions, permitting companies to supply individualized experiences and boost customer interactions.

Secret Functions of ManyChat:

Visual Chatbot Contractor: ManyChat offers an easy to use user interface that makes it possible for the creation of chatbots through a visual drag-and-drop builder. You do not need to have coding skills to create interactive conversational circulations.
Combination with Multiple Platforms: ManyChat perfectly incorporates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, enabling companies to reach customers on their chosen channels.
Automation and AI Capabilities: ManyChat offers automation features that enable chatbots to respond to user inquiries, supply details, collect information, and carry out specific actions without manual intervention. The AI innovation embedded within ManyChat enhances the bot’s understanding of user intent with time.

Dynamic Material: ManyChat allows the addition of vibrant elements such as images, videos, buttons, and carousels within discussions, enhancing the user experience and providing aesthetically attractive interactions.

 

Personalization and Segmentation: With ManyChat, you can segment your audience based on their choices, demographics, and behavior. This allows for individualized messaging and targeted projects, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send out scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Sequences permit automated drip campaigns, nurturing leads and directing them through the client journey.
Analytics and Insights: ManyChat offers in-depth analytics and performance metrics, offering you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in optimizing your chatbot technique and enhancing consumer interactions.
E-commerce Combination: ManyChat seamlessly integrates with popular e-commerce platforms, allowing companies to automate product recommendations, order updates, abandoned cart tips, and more, thereby enhancing the client shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning between automated chatbots and live chat, guaranteeing that consumers can quickly reach a human representative when needed, supplying a tailored touch to consumer assistance.
Third-Party Integrations: ManyChat provides a large range of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, permitting businesses to extend their chatbot capabilities.
10 Tips for Using ManyChat Successfully:

Plan Your Conversational Circulation: Before diving into constructing your chatbot, hang around thoroughly planning the conversational circulation, preparing for user interactions, and specifying the wanted outcomes.
Use Customization: Take advantage of user characteristics and division to individualize discussions and tailor messages according to user choices. This helps in developing a more appealing and appropriate experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies provide users with predefined options, making it simpler for them to browse through the conversation. Utilize them tactically to guide users and timely desired actions.
Test and Enhance: Routinely evaluate your chatbot to ensure smooth interactions and recognize areas for improvement. Screen user feedback and analytics data to enhance your chatbot’s performance in time.
Try Out AI Characteristic: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and provide more accurate actions.
Leverage Broadcasting and Sequences: Benefit from broadcasting and series to engage with your customers frequently. Nevertheless, be mindful of frequency and ensure your messages offer worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync data and seamlessly nurture leads across channels.
Screen Analytics: Routinely review analytics and efficiency metrics to get insights into user engagement, conversion rates, and popular conversation paths. Use this information to fine-tune your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards wanted actions by consisting of engaging and clear call-to-action buttons or messages at tactical points within the discussion.
Embrace Live Chat: Include a smooth shift from chatbot to live chat when required, ensuring a human touch for more intricate inquiries or individualized support.
Prices Strategies:

ManyChat uses various prices strategies to deal with varying business needs:

Free Plan: Ideal for people or small businesses starting their chatbot journey, enabling as much as 1,000 subscribers and limited functions.
Pro Strategy: Priced at $10 per month, this plan provides additional functions, increased customer limits, and priority assistance.
Organization Strategy: Developed for growing businesses, rates starts at $25 per month and offers innovative functions, increased subscriber limitations, priority support, and dedicated account management.
Enterprise Strategy: Tailored for large-scale businesses, offering customized rates, advanced functions, high subscriber limits, devoted account management, and additional enterprise-level services.
Example Discussion Created on ManyChat:

User: Hi, I have an interest in acquiring a new smart device. Can you suggest any designs?

Chatbot: Naturally! We have a wide variety of mobile phones readily available. To much better help you, could you please let me understand your preferred brand name and budget plan?

User: I’m considering either an iPhone or a Samsung, and my budget is around $800.

Chatbot: Great! Both models offer exceptional functions and fall within your spending plan.

User: Yes, please offer me with the essential features and requirements of the iPhone 13.

Chatbot: The iPhone 13 features a sensational Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also provides sophisticated Face ID innovation for protected unlocking. Would you like to explore other options or discover more about the iPhone 13?

User: No, that sounds interesting. How can I make a purchase?

Chatbot: To make a purchase, you can visit our online shop by clicking the link below: [Link]

ManyChat is a flexible platform that empowers businesses and people to create interactive and engaging chatbots. With its user-friendly user interface, automation abilities, and combination with popular messaging platforms, ManyChat provides unlimited possibilities for improving customer interactions, supplying personalized experiences, and driving business development. By following the pointers shared in this post, you can maximize the capacity of ManyChat and open its complete abilities to deliver remarkable conversational experiences.