As a coder with an enthusiasm for checking out new technologies, I’m constantly on the lookout for platforms that reinvent the way we communicate and communicate. One such platform that has actually caught my attention is ManyChat. Interestingly, my kid, who is not a coder like me, has actually also embraced ManyChat for his individual usage. In this article, I will dive into the world of ManyChat, shedding light on its features, benefits, and potential applications, while sharing 10 essential suggestions for taking advantage of this effective platform.
What is ManyChat?
uestion for you which is we presently own a facebook company page and if the answer is yes then you certainly need to be utilizing chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you use it to take full advantage of the use of my facebook page all that will be turning up in today’s video so stay tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is generally an automated messaging software application that utilizes ai to help you engage with your audience chatbot permits you to reach your clients directly and interact with them by means of the facebook messaging app like how you would generally interact with your family and friends you have the capability to set the chatbot to ask certain concerns and supply a couple of options to help your clients deal with a problem or get to a certain place or reach a certain goal not only can you basically use it for anything like customer service you can provide choices for the most frequently asked questions like tracking deliveries scheduling a consultation or just visiting your website with chatbots you can set up automatic interactive discussions with your clients to assist them with the product choice procedure to make the necessary purchases due to the fact that most likely your audience is brand-new to your brand and you can eliminate that barrier through
discussions thereby giving them the self-confidence to purchase from you and the software application that that i’m presently using is called a manychat they are the lady software for facebook messenger chatbots and they’re the very best on the market so there are basically 3 things that i really use meta chat for number one selling a product number two lead generation and number 3 customer service so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get started for free and the next action is to sign in with your facebook account and they will immediately link up all of your facebook pages to manychat now when you have successfully signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so gradually as you grow you’ll have the ability to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your customers grow now another thing is sometimes you may wish to see each specific customers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the development tool this the part where you get to send out a free organic traffic from your facebook page to any site that you desire don’t worry i’ll be returning to development tools revealing you exactly how to use this now another feature inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can actually chat with them right here on manychat due to the fact that they offer you that choice right here another thing is you’re going to send broadcast so whenever you have build up your subscribers list to state 500 or a thousand people you can begin sending broadcast messages say hello we have a brand-new item go ahead and check it out or have a look at check out our service like anything that you would send out in an email you can actually use relaying to send out to your customers list so similar to an email list that you wish to build it to your you understand 5 000 or 10 000 people on your list you wish to start constructing your customers on your on your chat bot and another thing is automation now this is among the theme the most fundamental part in terms of customer support due to the fact that due to the fact that when you go under automation we can set up things like welcoming message and default reply so i’m going to be showing you exactly how to set that up in today’s video so the first thing you want to do when you register for imaging chat is to set up your welcome message so whenever somebody message you for the really very first time on your facebook page they will see this instant message now bear in mind this all automated any message you’ll get they
will see this first inviting message so i’m going to show you exactly how to set this up so the first thing you wish to do is click new circulation and after that you want to give your new circulation a name so i’m going to state welcome message test i’m going to click develop now this is the part where we get to tailor our message anybody that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it actually looks like when someone messaged you so for the purpose of this training i have actually currently typed up a welcoming message so i’m simply i’m just going to paste it right here so generally what i state is hey there would you like to would you like to subscribe to our facebook messenger you will receive notices for discount rates and special promotions now discover now i have structured our inviting message i want to make an offer for them to register for our messenger due to the fact that our end goal for utilizing manychat for any facebook page or any service is to develop our subscriber list so we wish to definitely want to extend a deal to anyone that messages our page now you also wish to use an incentive for people to wish to register for your messenger however you understand no one gets up in the morning state hello i wish to i want to be spammed more you know through facebook messenger no one does that you understand you understand you want to definitely give some sort of incentive for them to register for your bots so what i do is i’m going to say hi if you subscribe we’ll give you discount rates special promos things like that so that method people are more inclined to subscribe so over here individuals are going to be asking well how do individuals subscribe through this bot so with manychat they provide you the choice to add a button and this is the options that you’re going to provide to anybody that is seeing this message so uh so all you need to do is click the include button over here you have numerous various choices but in this case for the first button i simply wish to say yes yes i wish to be subscribed and then you pick an action on what you wish to have what you want to happen so i’m going to click action and i’m going to scroll down here and say subscribe to bot since this is what we want individuals to do so they when they click yes they’re going to be registered for their bot and after that i’m going to go ahead and send them a message i’m going to say in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that individual if they click yes i wish to be subscribed so what management will do is that they will automatically immediately subscribe the person to your list but we likewise wish to tell them that we have actually received their subscription so over here i typically type something like this i’m just going to go ahead and paste it in i’m going to say thank you your subscription is confirmed and then i’m going to state hey why not take pleasure in 5 dollar off your very first purchase with us simply utilize this voucher code at check out so right away what i like to do is use them a voucher code so for me since i own a shopify shop the way i like to track my leads that are originating from my facebook messenger is i can return to and track whoever used the particular voucher code i understand that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working much better versus which one is not working also so that’s a little cool technique that i normally do is to have a custom-made coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and every one of these platforms that way you can track where your bulk of your sales is originating from so over here you know you can state your membership is validated please visit us you might likewise include a button and this button says you understand visit us and now and then you can open a site so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this just my test shopify
store simply going to proceed and copy my domain again again you do wish to have a custom domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you established yes what if somebody says no i do not wish to be subscribed how do i set that up so that’s really simple so you want to do is we wish to return to our inviting message and we can include a 2nd button so for the second button undoubtedly you want to say no and and we’ll say no thank you and then we can choose an action will and the action will simply be unsubscribe from bot just want to click that and i likewise wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers services and people to construct engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to develop automatic conversations, allowing businesses to provide individualized experiences and enhance consumer interactions.
Secret Functions of ManyChat:
Visual Chatbot Contractor: ManyChat provides an user-friendly user interface that enables the creation of chatbots through a visual drag-and-drop contractor. You don’t require to have coding skills to design interactive conversational circulations.
Combination with Several Platforms: ManyChat seamlessly integrates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, enabling companies to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat uses automation functions that allow chatbots to react to user queries, supply details, gather data, and carry out particular actions without manual intervention. The AI innovation embedded within ManyChat improves the bot’s understanding of user intent with time.
Dynamic Content: ManyChat allows the addition of dynamic aspects such as images, videos, buttons, and carousels within discussions, boosting the user experience and offering visually enticing interactions.
Customization and Division: With ManyChat, you can section your audience based upon their choices, demographics, and habits. This permits personalized messaging and targeted campaigns, leading to higher engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Sequences permit automated drip campaigns, nurturing leads and guiding them through the consumer journey.
Analytics and Insights: ManyChat supplies in-depth analytics and efficiency metrics, giving you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This information assists in enhancing your chatbot method and enhancing customer interactions.
E-commerce Integration: ManyChat seamlessly integrates with popular e-commerce platforms, enabling companies to automate product suggestions, order updates, abandoned cart pointers, and more, consequently boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat permits smooth transitioning between automatic chatbots and live chat, ensuring that consumers can quickly reach a human representative when required, providing a tailored touch to customer assistance.
Third-Party Integrations: ManyChat offers a wide range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment gateways, and more, permitting companies to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Strategy Your Conversational Flow: Prior to diving into developing your chatbot, hang around carefully preparing the conversational flow, preparing for user interactions, and specifying the desired results.
Use Personalization: Utilize user characteristics and division to individualize conversations and tailor messages according to user preferences. This helps in creating a more appropriate and appealing experience.
Use Buttons and Quick Replies: Buttons and quick replies provide users with predefined alternatives, making it easier for them to navigate through the discussion. Utilize them tactically to assist users and timely preferred actions.
Test and Optimize: Regularly test your chatbot to guarantee smooth interactions and determine areas for improvement. Screen user feedback and analytics information to enhance your chatbot’s efficiency in time.
Explore AI Characteristic: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and provide more precise reactions.
Utilize Broadcasting and Sequences: Take advantage of broadcasting and series to engage with your subscribers frequently. Be conscious of frequency and ensure your messages provide value to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and email marketing platform to sync data and seamlessly nurture leads across channels.
Display Analytics: Routinely review analytics and performance metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Use this data to refine your chatbot method.
Offer Clear Call-to-Actions: Guide users towards wanted actions by including compelling and clear call-to-action buttons or messages at strategic points within the discussion.
Welcome Live Chat: Incorporate a smooth shift from chatbot to live chat when required, making sure a human touch for more complicated queries or tailored support.
ManyChat provides different prices plans to accommodate differing service requirements:
Free Plan: Ideal for individuals or small companies starting their chatbot journey, enabling up to 1,000 customers and restricted functions.
Pro Plan: Priced at $10 per month, this plan uses extra functions, increased customer limits, and concern support.
Company Plan: Developed for growing companies, rates begins at $25 monthly and provides innovative functions, increased customer limitations, top priority support, and dedicated account management.
Enterprise Plan: Tailored for large-scale companies, providing customized pricing, advanced functions, high customer limitations, committed account management, and additional enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I’m interested in buying a new mobile phone. Can you suggest any designs?
Chatbot: Of course! We have a large range of smartphones readily available. To better help you, could you please let me understand your favored brand and budget plan?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both models offer exceptional features and fall within your budget plan.
User: Yes, please provide me with the key functions and specs of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also uses innovative Face ID technology for safe unlocking. Would you like to check out other alternatives or find out more about the iPhone 13?
User: No, that sounds fascinating. How can I make a purchase?
Chatbot: To buy, you can visit our online store by clicking the link below: [Link]
ManyChat is a flexible platform that empowers people and organizations to develop engaging and interactive chatbots. With its easy to use user interface, automation abilities, and integration with popular messaging platforms, ManyChat uses endless possibilities for boosting customer interactions, providing personalized experiences, and driving organization growth. By following the tips shared in this short article, you can optimize the capacity of ManyChat and unlock its full abilities to deliver exceptional conversational experiences.