Manychat Live Chat Support 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Point of view on Manychat Live Chat Support …

Remarkably, my kid, who is not a coder like me, has actually also accepted ManyChat for his individual use. In this article, I will dive into the world of ManyChat, shedding light on its functions, advantages, and possible applications, while sharing 10 vital tips for making the many of this powerful platform.

What is ManyChat?

uestion for you and that is we presently own a facebook service page and if the answer is yes then you absolutely require to be utilizing chatbots and i’m going to be getting questions well just what is face facebook messenger bot and how can you utilize it to take full advantage of using my facebook page all that will be showing up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is essentially an automated messaging software application that utilizes ai to help you connect with your audience chatbot permits you to reach your clients straight and communicate with them through the facebook messaging app like how you would typically interact with your loved ones you have the ability to program the chatbot to ask certain concerns and offer a couple of alternatives to assist your clients fix a problem or get to a particular location or reach a particular objective not only can you basically use it for anything like customer service you can supply choices for the most frequently asked questions like tracking deliveries scheduling a visit or just visiting your site with chatbots you can establish automatic interactive discussions with your customers to direct them with the product selection process to make the required purchases due to the fact that probably your audience is new to your brand and you can remove that barrier through

discussions consequently providing the self-confidence to purchase from you and the software that that i’m presently using is called a manychat they are the girl software for facebook messenger chatbots and they’re the very best on the market so there are essentially 3 things that i in fact use meta chat for number one selling an item second lead generation and number 3 customer care so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get going totally free and the next step is to sign in with your facebook account and they will immediately connect all of your facebook pages to manychat now as soon as you have effectively signed up for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so with time as you grow you’ll have the ability to see the line grow up and up and up and it’s just how it works so just install it and you’ll see your subscribers grow now another thing is in some cases you may want to see each specific subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would state that the

most valuable tool inside manychat is the development tool this the part where you get to send out a totally free organic traffic from your facebook page to any site that you desire do not stress i’ll be coming back to development tools showing you exactly how to use this now another feature inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can in fact talk with them right here on manychat due to the fact that they offer you that option right here another thing is you’re going to send broadcast so whenever you have build up your customers list to say 500 or a thousand people you can begin sending broadcast messages state hello we have a brand-new item go on and check it out or take a look at check out our service like anything that you would send in an e-mail you can in fact use relaying to send to your customers list so comparable to an e-mail list that you want to construct it to your you know 5 000 or 10 000 people on your list you want to begin building your customers on your on your chat bot and another thing is automation now this is among the theme the most important part in terms of client service due to the fact that since when you go under automation we can set up things like welcoming message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do when you register for imaging chat is to set up your welcome message so whenever someone message you for the extremely very first time on your facebook page they will see this immediate message now keep in mind this all automated any message you’ll get they

will see this very first inviting message so i’m going to show you exactly how to set this up so the first thing you wish to do is click new flow and then you want to offer your brand-new flow a name so i’m going to state welcome message test i’m going to click produce now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it really appears like when somebody messaged you so for the purpose of this training i have actually currently typed up a welcoming message so i’m simply i’m simply going to paste it right here so basically what i state is hey there would you like to would you like to subscribe to our facebook messenger you will get alerts for discounts and special promos now discover now i have structured our inviting message i wish to make a deal for them to register for our messenger since our end goal for utilizing manychat for any facebook page or any organization is to build our subscriber list so we want to absolutely wish to extend an offer to anyone that messages our page now you also wish to use an incentive for people to wish to subscribe to your messenger however you understand nobody awakens in the early morning say hi i want to i want to be spammed more you know through facebook messenger no one does that you know you understand you wish to definitely give some sort of reward for them to register for your bots so what i do is i’m going to state hi if you subscribe we’ll provide you discount rates unique promotions things like that so that way individuals are more inclined to subscribe so over here individuals are going to be asking well how do people subscribe via this bot so with manychat they give you the option to include a button and this is the alternatives that you’re going to provide to anybody that is seeing this message so uh so all you have to do is click the add button over here you have multiple different alternatives however in this case for the very first button i simply wish to say yes yes i wish to be subscribed and then you pick an action on what you want to have what you wish to happen so i’m going to click action and i’m going to scroll down here and state register for bot due to the fact that this is what we want people to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to proceed and send them a message i’m going to say in the message in that message right over here i can type in a message if they ever

click yes so so now we’re going to establish what we’re going to send to that person if they click yes i wish to be subscribed so what management will do is that they will automatically automatically subscribe the individual to your list but we also want to tell them that we have actually received their membership so over here i normally type something like this i’m simply going to go on and paste it in i’m going to say thank you your subscription is confirmed and then i’m going to say hello why not take pleasure in five dollar off your very first purchase with us simply utilize this discount coupon code at check out so immediately what i like to do is use them a discount coupon code so for me considering that i own a shopify store the way i like to track my leads that are originating from my facebook messenger is i can return to and track whoever used the particular coupon code i understand that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than e-mails that way i can track what’s working much better versus which one is not working as well so that’s a little cool technique that i normally do is to have a custom-made coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and each and every single one of these platforms that way you can track where your majority of your sales is coming from so over here you understand you can say your subscription is verified please visit us you could also include this button and a button states you understand visit us and now and then you can open up a site so you can enter in your website right here so what i do is i can come back over to my face to my shopify store so this just my test shopify

shop just going to go ahead and copy my domain again again you do wish to have a customized domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if someone says no i don’t want to be subscribed how do i set that up so that’s very easy so you want to do is we wish to return to our welcoming message and we can include a 2nd button so for the second button certainly you want to say no and and we’ll say no thank you and then we can select an action will and the action will simply be unsubscribe from bot just want to click that and i likewise wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can

ManyChat is a leading platform that empowers services and people to build engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to develop automated discussions, permitting organizations to offer tailored experiences and improve consumer interactions.

Key Functions of ManyChat:

Visual Chatbot Builder: ManyChat provides an easy to use user interface that enables the development of chatbots through a visual drag-and-drop home builder. You do not require to have coding skills to develop interactive conversational flows.
Combination with Numerous Platforms: ManyChat seamlessly incorporates with numerous messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing organizations to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat provides automation functions that make it possible for chatbots to respond to user queries, offer details, collect data, and carry out particular actions without manual intervention. The AI innovation embedded within ManyChat improves the bot’s understanding of user intent over time.

Dynamic Content: ManyChat enables the inclusion of dynamic components such as images, videos, buttons, and carousels within discussions, enhancing the user experience and providing aesthetically appealing interactions.

 

Customization and Segmentation: With ManyChat, you can segment your audience based on their choices, demographics, and behavior. This permits personalized messaging and targeted projects, resulting in greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send out scheduled messages or broadcasts to your customers, keeping them informed about updates, promotions, or news. Sequences enable automated drip projects, nurturing leads and assisting them through the customer journey.
Analytics and Insights: ManyChat supplies detailed analytics and performance metrics, giving you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in enhancing your chatbot strategy and improving consumer interactions.
E-commerce Combination: ManyChat effortlessly integrates with popular e-commerce platforms, enabling companies to automate product suggestions, order updates, deserted cart suggestions, and more, consequently improving the customer shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning in between automatic chatbots and live chat, guaranteeing that consumers can easily reach a human agent when required, offering an individualized touch to consumer support.
Third-Party Integrations: ManyChat uses a wide variety of integrations with third-party tools and services, consisting of CRM systems, email marketing platforms, payment entrances, and more, allowing companies to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Efficiently:

Plan Your Conversational Flow: Prior to diving into constructing your chatbot, spend time thoroughly preparing the conversational flow, preparing for user interactions, and specifying the preferred outcomes.
Use Customization: Leverage user characteristics and segmentation to customize conversations and tailor messages according to user choices. This assists in creating a more engaging and pertinent experience.
Utilize Buttons and Quick Replies: Buttons and fast replies provide users with predefined options, making it easier for them to navigate through the discussion. Utilize them tactically to direct users and timely preferred actions.
Test and Enhance: Regularly test your chatbot to ensure smooth interactions and determine areas for enhancement. Monitor user feedback and analytics information to enhance your chatbot’s efficiency gradually.
Experiment with AI Characteristic: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and supply more precise actions.
Leverage Broadcasting and Series: Make the most of broadcasting and sequences to engage with your subscribers regularly. Be conscious of frequency and guarantee your messages offer worth to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your client relationship management (CRM) system and e-mail marketing platform to sync information and perfectly support leads throughout channels.
Monitor Analytics: Frequently evaluation analytics and performance metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Utilize this data to refine your chatbot technique.
Supply Clear Call-to-Actions: Guide users towards desired actions by consisting of clear and compelling call-to-action buttons or messages at strategic points within the conversation.
Welcome Live Chat: Integrate a smooth transition from chatbot to live chat when needed, ensuring a human touch for more complicated questions or personalized assistance.
Prices Strategies:

ManyChat offers different pricing strategies to deal with varying organization needs:

Free Plan: Perfect for individuals or small businesses starting their chatbot journey, permitting up to 1,000 subscribers and minimal functions.
Pro Strategy: Priced at $10 monthly, this strategy provides additional features, increased customer limitations, and priority support.
Business Plan: Created for growing organizations, rates starts at $25 each month and provides innovative functions, increased subscriber limits, top priority support, and devoted account management.
Business Strategy: Customized for massive companies, offering custom pricing, advanced features, high customer limits, dedicated account management, and extra enterprise-level services.
Example Conversation Created on ManyChat:

User: Hi, I have an interest in buying a brand-new mobile phone. Can you advise any designs?

Chatbot: Naturally! We have a large range of mobile phones available. To better help you, could you please let me know your preferred brand name and spending plan?

User: I’m considering either an iPhone or a Samsung, and my budget plan is around $800.

Chatbot: Great! Based on your preferences, I advise the iPhone 13 and the Samsung Galaxy S21. Both designs use exceptional features and fall within your spending plan. Would you like more details about either of these designs?

User: Yes, please supply me with the essential functions and requirements of the iPhone 13.

Chatbot: The iPhone 13 functions a spectacular Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also offers innovative Face ID innovation for protected unlocking. Would you like to explore other options or learn more about the iPhone 13?

User: No, that sounds intriguing. How can I purchase?

Chatbot: To buy, you can visit our online store by clicking the link listed below: [Connect]

ManyChat is a versatile platform that empowers individuals and companies to develop appealing and interactive chatbots. With its easy to use user interface, automation abilities, and combination with popular messaging platforms, ManyChat offers unlimited possibilities for improving client interactions, offering personalized experiences, and driving service development. By following the ideas shared in this short article, you can optimize the potential of ManyChat and open its complete abilities to deliver extraordinary conversational experiences.