Enhancing Conversational Experiences: A Coder’s Point of view on Manychat Make A Facebook Messenger Bot From Scratch …
As a coder with an enthusiasm for exploring new innovations, I’m constantly on the lookout for platforms that revolutionize the method we communicate and interact. One such platform that has actually caught my attention is ManyChat. Surprisingly, my son, who is not a coder like me, has actually also accepted ManyChat for his personal usage. In this post, I will dive into the world of ManyChat, clarifying its functions, advantages, and potential applications, while sharing 10 essential tips for maximizing this powerful platform.
What is ManyChat?
uestion for you and that is we currently own a facebook business page and if the answer is yes then you certainly require to be using chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you use it to make the most of making use of my facebook page all that will be showing up in today’s video so stay tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is essentially an automated messaging software that uses ai to assist you connect with your audience chatbot enables you to reach your customers directly and communicate with them via the facebook messaging app like how you would normally interact with your friends and family you have the ability to program the chatbot to ask specific questions and provide a few choices to help your customers get or fix a problem to a particular location or reach a particular goal not just can you basically utilize it for anything like customer support you can provide options for the most frequently asked questions like tracking deliveries booking an appointment or just visiting your website with chatbots you can establish automated interactive conversations with your consumers to guide them with the item selection process to make the essential purchases since most likely your audience is brand-new to your brand name and you can remove that barrier through
discussions thus providing the confidence to purchase from you and the software that that i’m currently utilizing is called a manychat they are the woman software for facebook messenger chatbots and they’re the best on the market so there are essentially 3 things that i really use meta chat for top selling an item number two lead generation and number three customer support so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can get started free of charge and the next action is to check in with your facebook account and they will immediately connect all of your facebook pages to manychat now once you have actually effectively signed up for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so gradually as you grow you’ll have the ability to see the line mature and up and up and it’s just how it works so just install it and you’ll see your customers grow now another thing is often you might wish to see each private subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would state that the
most valuable tool inside manychat is the growth tool this the part where you get to send out a complimentary organic traffic from your facebook page to any website that you want do not fret i’ll be coming back to growth tools showing you precisely how to utilize this now another feature inside meta chat is that you can use the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can actually talk with them right here on manychat due to the fact that they offer you that option right here another thing is you’re going to send out broadcast so whenever you have develop your subscribers list to say 500 or a thousand individuals you can begin sending broadcast messages state hi we have a new item proceed and check it out or check out check out our service like anything that you would send out in an email you can actually use relaying to send out to your customers list so similar to an email list that you want to construct it to your you understand 5 000 or 10 000 individuals on your list you want to start constructing your subscribers on your on your chat bot and another thing is automation now this is one of the style the most important part in regards to client service because because when you go under automation we can set up things like inviting message and default reply so i’m going to be showing you precisely how to set that up in today’s video so the first thing you wish to do once you register for imaging chat is to establish your welcome message so whenever somebody message you for the really first time on your facebook page they will see this instant message now remember this all automated any message you’ll get they
will see this first welcoming message so i’m going to reveal you exactly how to set this up so the first thing you want to do is click new flow and then you want to offer your brand-new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to customize our message anybody that messages our page so you can type it right over here and after that over here you can see a preview on how it in fact looks like when somebody messaged you so for the function of this training i have currently typed up an inviting message so i’m just i’m simply going to paste it right here so essentially what i say is hey there would you like to would you like to register for our facebook messenger you will receive alerts for discount rates and special promotions now see now i have structured our welcoming message i wish to make an offer for them to register for our messenger because our objective for using manychat for any facebook page or any organization is to build our subscriber list so we wish to absolutely want to extend a deal to anybody that messages our page now you also wish to provide a reward for people to want to register for your messenger but you understand no one gets up in the morning say hey i wish to i want to be spammed more you know through facebook messenger nobody does that you understand you know you wish to absolutely offer some sort of reward for them to register for your bots so what i do is i’m going to say hello if you subscribe we’ll provide you discount rates special promotions things like that so that method individuals are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe via this bot so with manychat they provide you the choice to add a button and this is the options that you’re going to offer to anybody that is seeing this message so uh so all you need to do is click the include button over here you have multiple various alternatives but in this case for the very first button i just wish to say yes yes i wish to be subscribed and then you pick an action on what you wish to have what you want to happen so i’m going to click action and i’m going to scroll down here and state subscribe to bot due to the fact that this is what we desire people to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to go on and send them a message i’m going to say in the message in that message right over here i can type in a message if they ever
click yes so so now we’re going to set up what we’re going to send to that individual if they click yes i want to be subscribed so what management will do is that they will automatically immediately subscribe the person to your list however we also want to tell them that we have actually received their membership so over here i usually type something like this i’m just going to go on and paste it in i’m going to say thank you your membership is verified and after that i’m going to state hello why not delight in five dollar off your very first purchase with us just use this coupon code at check out so instantly what i like to do is use them a voucher code so for me considering that i own a shopify store the way i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever utilized the particular voucher code i understand that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool technique that i generally do is to have a custom discount coupon code for emails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and every one of these platforms that way you can track where your bulk of your sales is originating from so over here you know you can say your membership is validated please visit us you might likewise include a button and this button says you know visit us and now and then you can open a site so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this just my test shopify
store simply going to proceed and copy my domain again again you do want to have a customized domain there’s an extremely generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if someone says no i do not want to be subscribed how do i set that up so that’s very simple so you wish to do is we want to return to our welcoming message and we can add a second button so for the 2nd button clearly you want to say no and and we’ll say no thank you and then we can choose an action will and the action will simply be unsubscribe from bot simply want to click that and i also wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and people to construct interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to create automated conversations, permitting organizations to offer individualized experiences and enhance consumer interactions.
Secret Features of ManyChat:
Visual Chatbot Contractor: ManyChat provides an user-friendly user interface that allows the creation of chatbots through a visual drag-and-drop home builder. You don’t require to have coding abilities to design interactive conversational flows.
Integration with Several Platforms: ManyChat effortlessly incorporates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, allowing organizations to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation functions that enable chatbots to react to user questions, supply information, gather information, and perform specific actions without manual intervention. The AI technology embedded within ManyChat enhances the bot’s understanding of user intent over time.
Dynamic Content: ManyChat allows the inclusion of dynamic aspects such as images, videos, buttons, and carousels within discussions, boosting the user experience and providing visually attractive interactions.
Customization and Segmentation: With ManyChat, you can section your audience based upon their preferences, demographics, and habits. This permits customized messaging and targeted projects, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Series allow for automated drip projects, supporting leads and directing them through the client journey.
Analytics and Insights: ManyChat supplies detailed analytics and efficiency metrics, giving you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This data assists in optimizing your chatbot technique and enhancing consumer interactions.
E-commerce Combination: ManyChat seamlessly integrates with popular e-commerce platforms, allowing services to automate product suggestions, order updates, deserted cart tips, and more, consequently enhancing the customer shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning between automated chatbots and live chat, ensuring that consumers can quickly reach a human agent when required, supplying a customized touch to customer assistance.
Third-Party Integrations: ManyChat provides a wide range of combinations with third-party tools and services, consisting of CRM systems, email marketing platforms, payment entrances, and more, allowing services to extend their chatbot abilities.
10 Tips for Utilizing ManyChat Effectively:
Strategy Your Conversational Circulation: Prior to diving into developing your chatbot, hang around thoroughly preparing the conversational flow, anticipating user interactions, and defining the desired results.
Use Personalization: Utilize user qualities and segmentation to personalize discussions and tailor messages according to user choices. This assists in creating a more appropriate and engaging experience.
Use Buttons and Quick Replies: Buttons and fast replies offer users with predefined alternatives, making it much easier for them to browse through the conversation. Utilize them tactically to direct users and prompt desired actions.
Test and Enhance: Regularly test your chatbot to guarantee smooth interactions and recognize locations for enhancement. Monitor user feedback and analytics information to enhance your chatbot’s performance in time.
Try Out AI Features: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to enhance your chatbot’s understanding of user intent and provide more precise reactions.
Leverage Broadcasting and Sequences: Benefit from broadcasting and series to engage with your customers regularly. Be conscious of frequency and ensure your messages offer worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync data and perfectly nurture leads across channels.
Screen Analytics: Frequently evaluation analytics and performance metrics to acquire insights into user engagement, conversion rates, and popular discussion courses. Use this data to improve your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards preferred actions by including engaging and clear call-to-action buttons or messages at tactical points within the discussion.
Accept Live Chat: Include a smooth transition from chatbot to live chat when required, guaranteeing a human touch for more intricate questions or personalized support.
ManyChat offers various prices strategies to deal with varying organization requirements:
Free Plan: Ideal for individuals or small businesses starting their chatbot journey, enabling as much as 1,000 subscribers and limited features.
Pro Strategy: Priced at $10 each month, this strategy provides extra functions, increased customer limits, and priority assistance.
Company Plan: Developed for growing businesses, prices starts at $25 per month and supplies advanced functions, increased subscriber limits, priority assistance, and dedicated account management.
Business Strategy: Tailored for large-scale businesses, offering customized prices, advanced features, high subscriber limits, devoted account management, and extra enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I’m interested in purchasing a new smartphone. Can you suggest any models?
Chatbot: Of course! We have a wide variety of smart devices offered. To much better assist you, could you please let me understand your favored brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Based on your choices, I advise the iPhone 13 and the Samsung Galaxy S21. Both designs provide exceptional features and fall within your budget. Would you like more information about either of these designs?
User: Yes, please offer me with the key features and specifications of the iPhone 13.
Chatbot: The iPhone 13 features a stunning Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also offers advanced Face ID technology for protected unlocking. Would you like to check out other alternatives or learn more about the iPhone 13?
User: No, that sounds interesting. How can I make a purchase?
Chatbot: To buy, you can visit our online shop by clicking the link below: [Connect]
ManyChat is a versatile platform that empowers businesses and individuals to develop interesting and interactive chatbots. With its easy to use interface, automation capabilities, and integration with popular messaging platforms, ManyChat offers unlimited possibilities for boosting consumer interactions, providing customized experiences, and driving business growth. By following the tips shared in this short article, you can optimize the capacity of ManyChat and unlock its full capabilities to deliver remarkable conversational experiences.