Using Manychat 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Viewpoint on Using Manychat …

As a coder with an enthusiasm for exploring new innovations, I’m constantly on the lookout for platforms that revolutionize the method we communicate and communicate. One such platform that has caught my attention is ManyChat. Interestingly, my son, who is not a coder like me, has likewise welcomed ManyChat for his individual usage. In this article, I will dive into the world of ManyChat, clarifying its features, advantages, and potential applications, while sharing 10 vital pointers for maximizing this powerful platform.

What is ManyChat?

uestion for you and that is we currently own a facebook service page and if the response is yes then you absolutely need to be using chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you use it to optimize the use of my facebook page all that will be turning up in today’s video so stay tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software that uses ai to assist you engage with your audience chatbot permits you to reach your customers straight and communicate with them by means of the facebook messaging app like how you would normally communicate with your family and friends you have the ability to configure the chatbot to ask specific concerns and offer a few choices to assist your consumers resolve a problem or get to a certain location or reach a specific goal not just can you basically utilize it for anything like client service you can supply options for the most frequently asked questions like tracking deliveries reserving an appointment or simply visiting your site with chatbots you can establish automatic interactive discussions with your customers to assist them with the item selection process to make the necessary purchases due to the fact that more than likely your audience is brand-new to your brand and you can get rid of that barrier through

conversations consequently giving them the confidence to purchase from you and the software application that that i’m presently utilizing is called a manychat they are the woman software application for facebook messenger chatbots and they’re the best on the market so there are basically three things that i in fact use meta chat for top offering a product second list building and number 3 customer care so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get going for free and the next step is to check in with your facebook account and they will instantly link all of your facebook pages to manychat now once you have actually successfully registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so with time as you grow you’ll have the ability to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your subscribers grow now another thing is in some cases you might wish to see each individual customers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would say that the

most valuable tool inside manychat is the growth tool this the part where you get to send out a free organic traffic from your facebook page to any site that you want don’t stress i’ll be coming back to growth tools showing you exactly how to use this now another function inside meta chat is that you can utilize the live chat so if anyone ever message you on your facebook page instead of logging in onto facebook you can actually chat with them right here on manychat due to the fact that they provide you that alternative right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to state 500 or a thousand people you can start sending out broadcast messages say hi we have a new item proceed and check it out or check out check out our service like anything that you would send in an email you can actually use relaying to send to your customers list so similar to an email list that you wish to develop it to your you know 5 000 or 10 000 people on your list you want to start building your subscribers on your on your chat bot and another thing is automation now this is among the style the most fundamental part in terms of customer care since since when you go under automation we can establish things like inviting message and default reply so i’m going to be showing you exactly how to set that up in today’s video so the first thing you want to do as soon as you register for imaging chat is to establish your welcome message so whenever somebody message you for the very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they

will see this first inviting message so i’m going to show you precisely how to set this up so the first thing you wish to do is click new flow and after that you want to give your new flow a name so i’m going to state welcome message test i’m going to click develop now this is the part where we get to customize our message anybody that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it really appears like when someone messaged you so for the purpose of this training i have actually already typed up a welcoming message so i’m just i’m simply going to paste it right here so basically what i state is hey there would you like to would you like to sign up for our facebook messenger you will receive notices for discounts and unique promos now observe now i have structured our inviting message i want to make an offer for them to register for our messenger because our end goal for utilizing manychat for any facebook page or any company is to develop our customer list so we want to absolutely want to extend an offer to anybody that messages our page now you also wish to provide a reward for individuals to wish to register for your messenger however you know no one awakens in the early morning say hey i want to i wish to be spammed more you know through facebook messenger no one does that you understand you know you wish to absolutely offer some sort of reward for them to sign up for your bots so what i do is i’m going to state hi if you subscribe we’ll give you discount rates unique promotions things like that so that method people are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe via this bot so with manychat they provide you the option to include a button and this is the choices that you’re going to supply to anybody that is seeing this message so uh so all you have to do is click the include button over here you have numerous various choices however in this case for the very first button i simply want to say yes yes i wish to be subscribed and then you select an action on what you want to have what you want to happen so i’m going to click action and i’m going to scroll down here and say register for bot because this is what we desire people to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to proceed and send them a message i’m going to state in the message in that message right over here i can enter a message if they ever

click yes so so now we’re going to set up what we’re going to send to that person if they click yes i wish to be subscribed so what management will do is that they will instantly immediately subscribe the person to your list but we also wish to tell them that we have actually received their membership so over here i typically type something like this i’m simply going to proceed and paste it in i’m going to say thank you your subscription is confirmed and after that i’m going to say hey why not enjoy five dollar off your very first purchase with us simply utilize this coupon code at check out so immediately what i like to do is provide them a coupon code so for me given that i own a shopify store the way i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever utilized the particular discount coupon code i understand that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working much better versus which one is not working also so that’s a little cool technique that i normally do is to have a customized discount coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and every single one of these platforms that way you can track where your majority of your sales is coming from so over here you know you can state your membership is confirmed please visit us you could likewise include a button and this button states you understand visit us and from time to time you can open up a website so you can enter in your site right here so what i do is i can return over to my face to my shopify shop so this simply my test shopify

shop just going to proceed and copy my domain again again you do want to have a custom-made domain there’s a very generic one i’m just gon na paste that in i’m gon na click done and right over here the other concern is well you established yes what if somebody says no i do not wish to be subscribed how do i set that up so that’s very basic so you want to do is we want to come back to our welcoming message and we can add a 2nd button so for the 2nd button certainly you want to say no and and we’ll say no thank you and then we can choose an action will and the action will just be unsubscribe from bot just want to click that and i also wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can

ManyChat is a leading platform that empowers companies and individuals to construct engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to develop automated discussions, enabling companies to offer personalized experiences and improve client interactions.

Key Features of ManyChat:

Visual Chatbot Builder: ManyChat provides an easy to use user interface that allows the development of chatbots through a visual drag-and-drop builder. You don’t need to have coding abilities to develop interactive conversational flows.
Integration with Numerous Platforms: ManyChat seamlessly integrates with various messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting businesses to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation functions that enable chatbots to react to user inquiries, provide info, gather data, and perform particular actions without manual intervention. The AI innovation ingrained within ManyChat improves the bot’s understanding of user intent gradually.

Dynamic Material: ManyChat permits the addition of vibrant elements such as images, videos, buttons, and carousels within discussions, enhancing the user experience and providing visually enticing interactions.

 

Personalization and Division: With ManyChat, you can section your audience based upon their choices, demographics, and behavior. This enables individualized messaging and targeted projects, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Series enable automated drip campaigns, nurturing leads and guiding them through the consumer journey.
Analytics and Insights: ManyChat offers detailed analytics and performance metrics, providing you important insights into your chatbot’s performance, user engagement, and conversion rates. This data helps in enhancing your chatbot method and enhancing client interactions.
E-commerce Integration: ManyChat perfectly integrates with popular e-commerce platforms, making it possible for businesses to automate product suggestions, order updates, abandoned cart tips, and more, therefore improving the client shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning in between automatic chatbots and live chat, ensuring that customers can quickly reach a human representative when required, supplying a customized touch to client support.
Third-Party Integrations: ManyChat provides a large range of combinations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, enabling companies to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Successfully:

Plan Your Conversational Circulation: Before diving into developing your chatbot, hang around carefully planning the conversational circulation, anticipating user interactions, and defining the wanted results.
Use Personalization: Utilize user qualities and division to personalize conversations and tailor messages according to user preferences. This assists in producing a more engaging and appropriate experience.
Utilize Buttons and Quick Replies: Buttons and quick replies offer users with predefined options, making it easier for them to browse through the discussion. Utilize them tactically to direct users and prompt desired actions.
Test and Optimize: Frequently test your chatbot to ensure smooth interactions and recognize areas for improvement. Screen user feedback and analytics information to enhance your chatbot’s performance in time.
Experiment with AI Features: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and offer more precise responses.
Utilize Broadcasting and Sequences: Benefit from broadcasting and series to engage with your customers regularly. However, bear in mind frequency and guarantee your messages provide worth to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your client relationship management (CRM) system and e-mail marketing platform to sync data and effortlessly nurture leads throughout channels.
Monitor Analytics: Frequently evaluation analytics and efficiency metrics to acquire insights into user engagement, conversion rates, and popular conversation courses. Use this data to refine your chatbot technique.
Supply Clear Call-to-Actions: Guide users towards preferred actions by consisting of engaging and clear call-to-action buttons or messages at strategic points within the discussion.
Accept Live Chat: Incorporate a smooth transition from chatbot to live chat when required, guaranteeing a human touch for more complicated inquiries or personalized help.
Rates Plans:

ManyChat uses various pricing plans to accommodate differing business needs:

Free Strategy: Perfect for individuals or small businesses beginning their chatbot journey, permitting up to 1,000 customers and restricted functions.
Pro Strategy: Priced at $10 each month, this plan offers extra functions, increased customer limitations, and top priority assistance.
Service Strategy: Developed for growing services, pricing begins at $25 per month and provides sophisticated functions, increased customer limitations, top priority assistance, and dedicated account management.
Enterprise Strategy: Customized for large-scale businesses, using custom prices, advanced functions, high subscriber limitations, devoted account management, and additional enterprise-level services.
Example Discussion Created on ManyChat:

User: Hi, I’m interested in buying a new smartphone. Can you advise any designs?

Chatbot: Obviously! We have a wide range of smartphones readily available. To much better help you, could you please let me understand your favored brand name and budget?

User: I’m thinking about either an iPhone or a Samsung, and my spending plan is around $800.

Chatbot: Great! Based on your choices, I advise the iPhone 13 and the Samsung Galaxy S21. Both models provide excellent functions and fall within your budget plan. Would you like more information about either of these models?

User: Yes, please provide me with the key features and specs of the iPhone 13.

Chatbot: The iPhone 13 functions a stunning Super Retina XDR display screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also provides advanced Face ID technology for safe unlocking. Would you like to explore other alternatives or discover more about the iPhone 13?

User: No, that sounds interesting. How can I buy?

Chatbot: To purchase, you can visit our online store by clicking the link below: [Link]

ManyChat is a versatile platform that empowers services and people to produce interesting and interactive chatbots. With its user-friendly interface, automation abilities, and integration with popular messaging platforms, ManyChat provides endless possibilities for boosting consumer interactions, offering individualized experiences, and driving organization growth. By following the pointers shared in this short article, you can make the most of the potential of ManyChat and open its full abilities to provide extraordinary conversational experiences.